Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
*****
Nice to meet you, *****!
You need to recover access to the account and then you'll be able to delete it.
I don't know how to do that.
Let's try to recover your Facebook account.
I also don't remember my password.
OK
Do you have access to the email and phone number linked to your account?
Yes
Could you provide me with them?
*****@yahoo.com *****
Are you using the website or Facebook app?
App on my phone
I would recommend the following steps to regain access to your account:
IIv'e done that but it seem to work
Can you do this again?
With my instructions.
OK
Thank you.
M home page doesn't come up
The home page on your phone?
Correct. Doesn't come up
Which device do you use to chat with me?
I don't chat on my phone Just on the computer like we are doing now.
You can perform my instructions from the computer.
Ok what do I do
Please, follow the instructions below:
I have done that
Did you reset the password?
Yes
Good. Are you in the account now?
Yes. How do I delete people who I do not know or can they no longer get into my account?
They no longer get your account, don't worry.
OK Thanks
Is there anything else I can do for you today?
No thank you
I wish you have a good day!
Thank you for reaching out. Please let me know if you have any other questions and I'll be happy to clarify them for you!
Thanks
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