Updated: April 24, 2023
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by Jahed Torres
Tech Expert & Writer
832 resolved issues

Don't know why I can's put Auto-rotate screen on, my screen just get one directon as horizontal.

I have a Lenovo tablet, TB- J606F

Short summary:

  1. Try restarting your device first. If the problem persists, move on to the next step.
  2. Check if your device has the latest system update. Go to Settings > About > System Update > Download.
  3. If the system update does not solve the issue, try performing a factory reset. Please note that you should backup your data before resetting your device.
  4. To backup your data, go to Settings > Backup & reset > Backup.
  5. To factory reset your device, go to Settings > Backup & reset > Factory data reset > Reset device.
  6. Wait for your device to reset and get ready for use.
  7. Once your device is ready, check if the auto-rotate feature is working.

Hello, thank you for using Howly.
Could you please tell me what have you tried so far?

Customer Replay

No respond at all.
Even I turned off this Lenovo tablet over night, the curse of "auto-rotate screen" still no move to ON position.

image

So you have tried to restart your device already, is that correct?

Customer Replay

yes

Top answer

Please try to update the system to the latest version. To do so please follow these steps:

  1. Go to Settings app.
  2. Select About then tap System Update.
  3. Tap Download.
Customer Replay

I did what you mentioned above but still not working.
I try System update and was told I have most current system.,

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In this case, you might need to perform a factory reset on your tablet.

Customer Replay

How can I get factory reset?

Please note that you should backup your data before that since you'll lose it after restoring factory settings.
if you dont have any important data you want to keep, we can proceed without backup.

Customer Replay

I have nothing important on tablet, I will reset it anyway.

Top answer

Please, go to Settings, select Backup & reset, tap Factory data reset, tap Reset device.

Customer Replay

yes, i erased all data.

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Is it finished already?

Customer Replay

almost

Great! Let me know when it is done!

Customer Replay

Screen "Getting my tablet read"

Got it!
Are you able to acces the Settings app now?

Customer Replay

Yes sir, it works, thanks

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Does the Auto-rotate work now?

Customer Replay

yes, thanks

I’m glad I was able to get that sorted out for you!

Customer Replay

You are great. Bye

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