Hello, thank you for using Howly.
Could you please tell me what have you tried so far?
No respond at all.
Even I turned off this Lenovo tablet over night, the curse of "auto-rotate screen" still no move to ON position.
So you have tried to restart your device already, is that correct?
Please try to update the system to the latest version. To do so please follow these steps:
I did what you mentioned above but still not working.
I try System update and was told I have most current system.,
In this case, you might need to perform a factory reset on your tablet.
How can I get factory reset?
Please note that you should backup your data before that since you'll lose it after restoring factory settings.
if you dont have any important data you want to keep, we can proceed without backup.
I have nothing important on tablet, I will reset it anyway.
Please, go to Settings, select Backup & reset, tap Factory data reset, tap Reset device.
yes, i erased all data.
Is it finished already?
Great! Let me know when it is done!
Screen "Getting my tablet read"
Are you able to acces the Settings app now?
Yes sir, it works, thanks
Does the Auto-rotate work now?
I’m glad I was able to get that sorted out for you!
You are great. Bye
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