Updated: April 06, 2023
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by Anna Chernetska
Tech Expert & Writer
712 resolved issues
Verified Expert in:
Smartphones, Tablets, Apps, 4G/5G issues

Can’t get hot spot to work

Hello, thank you for using Howly.
What exactly goes wrong with the hotspot work?

Customer Replay

It's asking for a password and I don't know one

Are you trying to use hotspot on your mobile device?

Customer Replay

Also network name and I don't know that

Do you have Android or iOS?

Customer Replay


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Please, follow these steps:

  1. Open the Settings app on your phone
  2. Choose Connections
  3. Choose Mobile Hotspot and Tethering

Let me know when you get there.

Customer Replay


Thank you, I will be here.

Customer Replay

Ok but I won't be able to see what you say if I am looking at the Hotspot page

Just get there and come back to chat for next steps.

Customer Replay

I am thete

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Now tap once on the word Mobile Hotspot. Not on the trigger at the right part, on the words itself.
It should open detailed info about your Hotspot.
Did you find it?

Customer Replay

Ok see if it works

Did you find info about your Hotspot?

Customer Replay

It worked ty

I’m glad I was able to get that sorted out for you
Before you go, is there anything else I can assist you with today?

Customer Replay


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Thank you for chatting with us today!
We are available 24/7, you can refer your questions anytime. Have a nice one!

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