Hello, thank you for using Howly.
What exactly goes wrong with the hotspot work?
It's asking for a password and I don't know one
Are you trying to use hotspot on your mobile device?
Also network name and I don't know that
Yes
Do you have Android or iOS?
Android
Please, follow these steps:
Let me know when you get there.
Ok
Thank you, I will be here.
Ok but I won't be able to see what you say if I am looking at the Hotspot page
Just get there and come back to chat for next steps.
I am thete
Now tap once on the word Mobile Hotspot. Not on the trigger at the right part, on the words itself.
It should open detailed info about your Hotspot.
Did you find it?
Ok see if it works
Did you find info about your Hotspot?
It worked ty
I’m glad I was able to get that sorted out for you
Before you go, is there anything else I can assist you with today?
No
Thank you for chatting with us today!
We are available 24/7, you can refer your questions anytime. Have a nice one!
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