Created: December 20, 2022

Can’nt seem to transfer old phone number to new phone!

Last Edit: January 6, 2023
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Samanta Jones
Samanta Jones Tech Expert & Writer
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****
Samanta Jones
Samanta Jones Tech Expert & Writer
Nice to meet you, *****!
Customer Reply
Thank you,nice to meet too
Samanta Jones
Samanta Jones Tech Expert & Writer
Please tell me how you try to transfer the old number to the new phone?
Customer Reply
I went through thje steps I was instructed to; all the Data was transfered but my phone number.
Samanta Jones
Samanta Jones Tech Expert & Writer
You mean you can't transfer data from your SIM card to your new phone?
Customer Reply
I"m not sure which?
Samanta Jones
Samanta Jones Tech Expert & Writer
Why do you think your old number didn't transfer to your new phone?
Customer Reply
I'm not sure, everything else seemed to have trancferd?
Samanta Jones
Samanta Jones Tech Expert & Writer
Please tell me the name of your carrier
Customer Reply
QLink
Samanta Jones
Samanta Jones Tech Expert & Writer
Thank you
Please tell me if you did a sim swap or do you think that your number might not transfer to your new phone for another reason?
Customer Reply
I was'nt informed about Swapping sim cards!
Samanta Jones
Samanta Jones Tech Expert & Writer
If you didn't do it yourself, it means that this operation was not performed
Customer Reply
I put the new sim card into the new phone?
Samanta Jones
Samanta Jones Tech Expert & Writer
If you haven't already done so, yes.
Customer Reply
Like I mentioned before, I think all the data from my old phone was trasfered but the phone number!
Samanta Jones
Samanta Jones Tech Expert & Writer
If you have inserted your sim card into your new phone your phone number should transfer automatically
Did you put your SIM card in your new phone?
Customer Reply
No.I did'nt transfer old sim to new phone;now it seems like I should?
Samanta Jones
Samanta Jones Tech Expert & Writer
Please do it
Customer Reply
Thank you very much,and have a very GOOD DAY!!!
Samanta Jones
Samanta Jones Tech Expert & Writer
I'm so glad I could help!
Do you have any additional questions I can help you with?

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