Created: November 25, 2022

Can you help me,I would like to cancel my frendly tv service?

Last Edit: December 2, 2022
Hanna Finley
Hanna Finley Tech Expert & Writer
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****
Hanna Finley
Hanna Finley Tech Expert & Writer
Nice to meet you, *****!
Of course, I'd be happy to help! On what device would you like to cancel Frndly TV service, sir?
Customer Reply
I ordered last night, for my phone
Hanna Finley
Hanna Finley Tech Expert & Writer
I see, did you create an account using your phone?
Customer Reply
if you need to know what phone I have, it’s an I phone 11
Hanna Finley
Hanna Finley Tech Expert & Writer
I see. Could you please tell me what service handled the billing? It is Frndly TV directly, Roku or Amazon?
Customer Reply
I’m not sure, I believe I did, I believe I used a password to log in
Hanna Finley
Hanna Finley Tech Expert & Writer
Got it. Did you download the Frndly TV app on your phone or were you accessing the website using your browser?
Customer Reply
I thought it was directly with frendly tv
i used my browser
Hanna Finley
Hanna Finley Tech Expert & Writer
Ok, very well.
Customer Reply
when I look for an app on my phone, I can’t see one though, so I don’t know where it’s at
Hanna Finley
Hanna Finley Tech Expert & Writer
It's okay! We'll use the browser instead.
Please follow the instructions below to cancel the subscription:
1. On your browser, go to this link below:
https://watch.frndlytv.com/.
2. Make sure to login to your account.
3. Open your Profile page.
4. Select Subscriptions or Billings.
5. Choose Cancel Subscription.
NOTE: You will immediately receive a cancellation confirmation email. If you do not receive this email, your cancellation request did not fully process and your account has not been cancelled.
Customer Reply
I hate to admit this, I’m pretty dumb when it comes to my electronics
Hanna Finley
Hanna Finley Tech Expert & Writer
It's alright, sir, I'm here to help you out, after all. If any of the steps are not clear, feel free to ask as many questions as you like, I'll clarify them for you!
Customer Reply
It didn’t ask me to login, I went right to the tv menu
Hanna Finley
Hanna Finley Tech Expert & Writer
That's good! It means you were already logged in, the browser remembered the previous session.
Customer Reply
ok, is that a good thing?
Hanna Finley
Hanna Finley Tech Expert & Writer
Very good :) Are you able to Open your profile page?
Customer Reply
you mean from frendly tv
Hanna Finley
Hanna Finley Tech Expert & Writer
Yes, from Frndly TV.
Customer Reply
I found out on that page on how to cancel my subscription, thank you again for all your help
Hanna Finley
Hanna Finley Tech Expert & Writer
I am so happy to hear it, sir :)
Customer Reply
Ok, have a great day
Hanna Finley
Hanna Finley Tech Expert & Writer
I am so pleased to see your issue got resolved!