Updated: March 20, 2023
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by Peter Davis
Tech Expert & Writer
817 resolved issues

After iphone 12 upgrade, the screen won't let me pick the app I want to use

after I enter my password, the screen is all blurry. I can't even see the apps
author

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay

*****

author

Nice to meet you, *****!
Have you tried restarting your phone?

Customer Replay

yes

author

Can you please check if you did that this way:
Press and hold either volume button and the side button until the power-off slider appears.
Drag the slider, then wait 30 seconds for your device to turn off. If your device is frozen or unresponsive, force restart your device.
To turn your device back on, press and hold the side button until you see the Apple logo.

Customer Replay

you have fixed the problem Thank you

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author

Great!
Is there anything else I can do for you today?

Customer Replay

I'm good Thanks

author

Thank you for chatting with us today!
We are available 24/7, you can refer your questions anytime. Have a nice one!

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