Hello, thank you for using Howly, my name is Vitalii. I’ll be happy to help you out! May I ask your name?
*****
Nice to meet you, *****!
thanks
Tell me, please, are you logged in to your Steam account?
no not yet whats the link
You can do that here - https://store.steampowered.com/account/redeemwalletcode Click "SIGN IN"
Working on it
Let me know about the results
It’s not working
You can't log in to your Steam account?
no it says it can’t find it i have tried several times i bought the card at Walgreens
Tell me, please, do you have Steam account?
I thought I did i usually buy on line
It's the marketplace where you can buy and play games Have you used it before?
yes do I go there
Please, try to recover your account You can do that here - https://help.steampowered.com/en/wizard/HelpWithLoginInfo?issueid=406
I have tried my name, 2 email addresses and my phone number no luck it says go to the library tab where is that
Have you logged in to your account successfully?
No it won’t let me
Have you tried to enter this email - *****@icloud.com? You have to do that here - https://help.steampowered.com/en/wizard/HelpWithLoginInfo?reset=1&issueid=408
Ok I was in the wrong site I got the last card online at Steam card delivery so I guess I don’t have an account
To redeem the Steam gift card you need to have an account on Steam
on which site
do I create an account
To create an account go to the link from the previous message And follow on-screen instructions
please send it to me
Here it is -> https://store.steampowered.com/join <-
I created one but it still won’t let me in
Have you receive an email confirmation?
Yes
What do you see in it?
the link you gave me ask to put in email and password when I do that it says it has already been verified but no email verification in order to continue
It says my email does not match my account name but I haven’t put in an account name yet
In that case, please, try to recover it here - https://help.steampowered.com/en/wizard/HelpWithLoginInfo?issueid=406
Ok I’m in now where do I go
Got it and it was successful
Great! Maybe you have any other questions?
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