Updated: April 03, 2023
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by Vitalii Yovko
Tech Expert & Writer
648 resolved issues

Activate a steamcard

Please help

Hello, thank you for using Howly, my name is Vitalii. I’ll be happy to help you out! May I ask your name?

Customer Replay

*****

Nice to meet you, *****!

Customer Replay

thanks

Tell me, please, are you logged in to your Steam account?

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Customer Replay

no not yet whats the link

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You can do that here - https://store.steampowered.com/account/redeemwalletcode Click "SIGN IN"

Customer Replay

Working on it

Let me know about the results

Customer Replay

It’s not working

You can't log in to your Steam account?

Customer Replay

no it says it can’t find it i have tried several times i bought the card at Walgreens

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Tell me, please, do you have Steam account?

Customer Replay

I thought I did i usually buy on line

It's the marketplace where you can buy and play games Have you used it before?

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yes do I go there

Please, try to recover your account You can do that here - https://help.steampowered.com/en/wizard/HelpWithLoginInfo?issueid=406

Customer Replay

I have tried my name, 2 email addresses and my phone number no luck it says go to the library tab where is that

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Have you logged in to your account successfully?

Customer Replay

No it won’t let me

Have you tried to enter this email - *****@icloud.com? You have to do that here - https://help.steampowered.com/en/wizard/HelpWithLoginInfo?reset=1&issueid=408

Customer Replay

Ok I was in the wrong site I got the last card online at Steam card delivery so I guess I don’t have an account

To redeem the Steam gift card you need to have an account on Steam

Customer Replay

on which site

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do I create an account

To create an account go to the link from the previous message And follow on-screen instructions

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please send it to me

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I created one but it still won’t let me in

Have you receive an email confirmation?

Customer Replay

Yes

What do you see in it?

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the link you gave me ask to put in email and password when I do that it says it has already been verified but no email verification in order to continue

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It says my email does not match my account name but I haven’t put in an account name yet

Customer Replay

Ok I’m in now where do I go

  1. Click on your account name, then click account details.
  2. Click on “Add funds to your Steam wallet”.
  3. Click “Redeem a Steam wallet code”.
  4. Enter your steam wallet gift card.
  5. Enter your address.
Customer Replay

Got it and it was successful

Great! Maybe you have any other questions?

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