Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****
Nice to meet you, *****!
What is the brand of your TV?
What is the brand of your TV?
Customer Reply
Roku. Onn
Yes. You can connect Amazon Fire Stick device to Roku TV via HDMI.
Customer Reply
I did that. I can’t locate where to attach my Ethernet cable
To the TV itself.
Do you see on your Roku TV the Ethernet port?
Do you see on your Roku TV the Ethernet port?
Customer Reply
i know but there isn’t a port I can seeno
no
no
Do you know the exact model of your Roku TV?
Customer Reply
fDH smart Tv
Can I ask for a picture of the ports that you see on your TV?
Customer Reply
Visitor uploaded: image.jpeg
Type: image/jpeg
Size: 3562912
Visitor uploaded: image.jpeg
Type: image/jpeg
Size: 3562912
Type: image/jpeg
Size: 3562912
Visitor uploaded: image.jpeg
Type: image/jpeg
Size: 3562912
Can I ask, do you not have a Wi-Fi?
Customer Reply
yes I have WiFi with a router that I need to plug into the TV
You can just connect TV to the Wi-Fi, without cables.
Customer Reply
How does my router work then? It was plugged into my last smart TV
The thing is, I don't see an Ethernet port on your TV.
Do you remember the password for your Wi-Fi?
Do you remember the password for your Wi-Fi?
Customer Reply
me either, that’s why I called you
yes, I know my password
yes, I know my password
Then let's connect it with the wireless method!
1. Press home on your remote to open the main screen
2. Scroll down and select Settings
3. Press the right arrow button and select Network
4. Press the right arrow button and select Wireless
5. Your TV will start scanning for available wireless network
6. Scroll down and select your wireless network name from the list
7. Press the OK button
8. If your network is password-protected, use the on-screen keyboard to enter your wireless network password.
9. Scroll down and highlight Connect then press the OK button
1. Press home on your remote to open the main screen
2. Scroll down and select Settings
3. Press the right arrow button and select Network
4. Press the right arrow button and select Wireless
5. Your TV will start scanning for available wireless network
6. Scroll down and select your wireless network name from the list
7. Press the OK button
8. If your network is password-protected, use the on-screen keyboard to enter your wireless network password.
9. Scroll down and highlight Connect then press the OK button
Customer Reply
Ok, thank-you, I now am connected to the wifi
Great!
Is there anything else I can do for you today?
Is there anything else I can do for you today?
Customer Reply
not at this time. Thank-you!
Thank you for chatting with us today!
We are available 24/7, you can refer your questions anytime. Have a nice one!
We are available 24/7, you can refer your questions anytime. Have a nice one!
Customer Reply
you too
Thank you!
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