Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
*****
Nice to meet you, *****!
What is the brand of your TV?
Roku. Onn
Yes. You can connect Amazon Fire Stick device to Roku TV via HDMI.
I did that. I can’t locate where to attach my Ethernet cable
To the TV itself.
Do you see on your Roku TV the Ethernet port?
i know but there isn’t a port I can seeno
no
Do you know the exact model of your Roku TV?
fDH smart Tv
Can I ask for a picture of the ports that you see on your TV?
Visitor uploaded: image.jpeg
Type: image/jpeg
Size: 3562912
Visitor uploaded: image.jpeg
Type: image/jpeg
Size: 3562912
Can I ask, do you not have a Wi-Fi?
yes I have WiFi with a router that I need to plug into the TV
You can just connect TV to the Wi-Fi, without cables.
How does my router work then? It was plugged into my last smart TV
The thing is, I don't see an Ethernet port on your TV.
Do you remember the password for your Wi-Fi?
me either, that’s why I called you
yes, I know my password
Then let's connect it with the wireless method!
Ok, thank-you, I now am connected to the wifi
Great!
Is there anything else I can do for you today?
not at this time. Thank-you!
Thank you for chatting with us today!
We are available 24/7, you can refer your questions anytime. Have a nice one!
you too
Thank you!
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