Updated: June 18, 2023
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by Mia Green
Tech Expert & Writer
612 resolved issues

When i try to open the app, Disney+ i only receive Eror message 73

Short summary:

  1. Restart your phone.
  2. Check your internet connection by switching to Wi-Fi or mobile data.
  3. If using Wi-Fi, try switching to mobile data.
  4. Restart the Disney+ app.

Hello, thank you for using Howly.
Do you use any VPN's?

Customer Replay

No. It was not necessary till yesterday,when issue occured

What device do you use to watch Disney?

Customer Replay

My phone Samsung


Thanks for explanations
Do you have any VPN's that turned on now?

Customer Replay


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And you have not used it before, right?

Customer Replay


Top answer

Have you tried to restart your phone?

Customer Replay

Not today

Are you using Wi-fi or mobile data right now?

Customer Replay


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Are you able to switch on mobile data?

Customer Replay


Can I ask you to switch and check the Disney+ app, please?

Customer Replay

Just a sec
Same issue eror code 73
I have restars the phone, and it works now
Thank you for your help

No problem, *****!
Can I assist you with anything else today?

Customer Replay

No, that is all for today
Have a great day!

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Have a wonderful day too!
Thank you for chatting with us! If you have any additional questions, please do not hesitate to reach us out. We're always happy to assist you.

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