Updated: June 18, 2023
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by Mia Green
Tech Expert & Writer
612 resolved issues

When i try to open the app, Disney+ i only receive Eror message 73

Short summary:

  1. Restart your phone.
  2. Check your internet connection by switching to Wi-Fi or mobile data.
  3. If using Wi-Fi, try switching to mobile data.
  4. Restart the Disney+ app.
author

Hello, thank you for using Howly.
Do you use any VPN's?

Customer Replay

No. It was not necessary till yesterday,when issue occured

author

What device do you use to watch Disney?

Customer Replay

My phone Samsung
A35

image

author

Thanks for explanations
Do you have any VPN's that turned on now?

Customer Replay

No

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author

And you have not used it before, right?

Customer Replay

no

author
Top answer

Have you tried to restart your phone?

Customer Replay

Not today

author

Understood
Are you using Wi-fi or mobile data right now?

Customer Replay

Wi-fi

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author

Are you able to switch on mobile data?

Customer Replay

Sure
Done

author

Can I ask you to switch and check the Disney+ app, please?

Customer Replay

Just a sec
Same issue eror code 73
I have restars the phone, and it works now
Thank you for your help

author

No problem, *****!
Can I assist you with anything else today?

Customer Replay

No, that is all for today
Have a great day!

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author

Have a wonderful day too!
Thank you for chatting with us! If you have any additional questions, please do not hesitate to reach us out. We're always happy to assist you.

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