Created: January 11, 2023

What is error code 0x8b050084 on Xbox 1 console

Last Edit: January 11, 2023
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Mykola Diakun
Mykola Diakun Tech Expert & Writer
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****
Mykola Diakun
Mykola Diakun Tech Expert & Writer
Nice to meet you, *****!
Does it say anything else apart from the error?
Customer Reply
says need to update but something went wrong the error code
then
Mykola Diakun
Mykola Diakun Tech Expert & Writer
I got it
Could you please tell me if you've tried any troubleshooting?
Customer Reply
yes
Mykola Diakun
Mykola Diakun Tech Expert & Writer
What have you tried?
Customer Reply
it wont even take wifi
Mykola Diakun
Mykola Diakun Tech Expert & Writer
Got it
Customer Reply
factory reset and wired connected plus wireless wont pick up
Mykola Diakun
Mykola Diakun Tech Expert & Writer
Thank you for the details!
Customer Reply
would the console id help in any way good lookin
*****
Mykola Diakun
Mykola Diakun Tech Expert & Writer
Have you tried to perform a network test?
Customer Reply
yes
Mykola Diakun
Mykola Diakun Tech Expert & Writer
What was the result?
Customer Reply
negitve
Mykola Diakun
Mykola Diakun Tech Expert & Writer
I see
Have you tried an offline system update?
Customer Reply
it would't bypass to do so
Mykola Diakun
Mykola Diakun Tech Expert & Writer
At which step were you stuck?
Customer Reply
when i factory rest it kept asking for wifi there was no way to skip the online suggestion so im trying to see if the console is banned or see what i can do to fix it
Mykola Diakun
Mykola Diakun Tech Expert & Writer
What does it say when you are trying to connect to Wi-Fi?
Customer Reply
i have it hard wired now
Mykola Diakun
Mykola Diakun Tech Expert & Writer
I got it
Have you tried to update the system with Xbox Start-up Trouble-shooter?
Or after factory reset nothing works?
Customer Reply
yes
Mykola Diakun
Mykola Diakun Tech Expert & Writer
Got it
Customer Reply
after factory reset i keep getting the error code
Mykola Diakun
Mykola Diakun Tech Expert & Writer
Noted
Could you please specify at which screen it is stuck?
Customer Reply
check wifi connection or turn off console but its hard wired to the internet
Mykola Diakun
Mykola Diakun Tech Expert & Writer
Noted, thank you!
Let's update your console offline through the USB
To download the correct system update, you'll first need to know which Xbox operating system version you're currently running.
To find your console OS version:
- Press the Xbox button to open the guide.
- Select Profile & system > Settings > System.
- Select Console info.
Customer Reply
ive3 found the problem it was with in the network
Mykola Diakun
Mykola Diakun Tech Expert & Writer
Got you
Is everything working now?
Customer Reply
my nephew had the cord running into the wrong port on the modem
yes its dowing loading the update now
down
Mykola Diakun
Mykola Diakun Tech Expert & Writer
Oh, it happens!
Since you hard-wired your console I wasn't expected it to be a network issue
Perfect, I'm glad it is updating now
Do you have any other questions I can help you with?
Customer Reply
no and thnk you very much
thank
Mykola Diakun
Mykola Diakun Tech Expert & Writer
My pleasure! I'm glad your issue was resolved!
Thank you for chatting with us today!
We are available 24/7, you can refer your questions anytime. Have a nice weekend!
Customer Reply
me to
you to god bless
Mykola Diakun
Mykola Diakun Tech Expert & Writer
Thank you! Stay safe!

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