Hello, thank you for using Howly.
Do you have the app installed?
yes on my cell but i want to install on my daughters
she is unable to log on because i do not know my email or password for her to use
Vivint app is a Home Security and Smart Home Control app, do you remember the email address used to register the account?
*****@gmail.com
Thanks
And you do not remember the password for the account, right?
right
We can try to reset the password then, is it okay with you?
yes
Please follow the instructions I've sent you and tell me if anything is unclear
it worked
I am glad to hear it!
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