Updated: March 21, 2023
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by Alex Sherwin
Tech Expert & Writer
511 resolved issues
Verified Expert in:
Smartphones, Tablets, Gadgets

Want to cancel HBO MAX

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay


Nice to meet you, *****!
We are Howly - an online expert question-and-answer website that connects users with verified technical experts that can assist with any tech-related issue. We're not affiliated with HBOMAX, we provide assistance regarding matters on the platform, but we don't have access to their databases, and therefore, can't change anything from our side. However, we're going to do everything we can to help.
May I know if you have access to your HBO account?


Customer Replay

i was trying to start hbomax today but can’t connect so I’m opting out of the offer

I see, have you already created the account?

Customer Replay


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Could you log in to your account now? It is possible to cancel the subscription from the account. I will guide you

Customer Replay

ill try

Take your time. Let me know once you log in, I'll prepare the next steps for you

Customer Replay

It says either my email or password are incorrect but their not
it won’t let me sign in

Got you
Please try to reset the password, it should work:

  1. Go to HBOMax.com and choose Sign In (upper right).
  2. Choose Forgot password?
  3. Enter your account email and then choose to Submit
Customer Replay

Thanx guys I got it to work

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I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?

Customer Replay

no thank you ! Thanks again

I am so pleased to see your issue got resolved!

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