Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
*****
Nice to meet you, *****!
Can you tell me what happens when you enter your iCloud information on the new iPhone?
It attempts to verify me. I selected Birthday. Entered my bd. It doesn't match their records. The I emailed. The email in the system doesn't match my email. Therefore I can't move with setting-up my icloud.
Then I selected
Actually, you can skip the iCloud sign-in during setup.
I saw that option initially. But now I don't know how to get past it
Which device do you use to chat with me?
Galaxy 11
May I ask you to take a picture of your iPhone screen and send it to me?
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Click the "Forgot password or don't have Apple ID" button.
Then you'll see "Sign it later" button.
Ok I'll slightly embarrassed but I'm past icloud. Thanks. What is to be done later to access icloud?
You can try to recover your current account or create a new one.
Ok may I send you a picture of my next screen which makes no sense to me?
Sure.
I don't have another iPhone nor do I have a QR code
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Do you use a SIM card?
Yes in the galaxy phone
Then click "Set Up Later" button.
Ok thx. Good bye
Is there anything else I can do for you today?
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