Updated: March 10, 2023
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by Vlad Shvets
Tech Expert & Writer
582 resolved issues

The out door sensor is not chowing up on the display unit

Have changed the batteries but it's still not working
author

Hello, thank you for using Howly.
Could you tell me the brand of the sensors and display module

Customer Replay

sensor:00592TXR display: 02099-HD
ACURITE

image

author

Thank you
We need to do the hard reset, ok?

Customer Replay

ok

author

Great!
Bring both the sensor and display unit together and remove batteries from the outdoor sensor. Make sure that the Wireless Reception Indicator on the display drops to zero bars to ensure that your display was connected to the correct sensor.

Customer Replay

lOOKS OKAY

banner 3
author

Got it
Remove the batteries and/or power adapter from the display unit.
Change the A-B-C switch on both units to a new, matching ABC channel then press and hold the reset button on the display for 20 seconds if applicable.

Customer Replay

Done

author

Great work!
Reinstall the batteries in the outdoor sensor.

Customer Replay

Done

author

Once the batteries are inserted you should see the red LED light blink approx. every 16 seconds on the front of the sensor. The red LED light should NOT stay on continuously.

Customer Replay

Light blinks

banner 6
author

Ok
Reinstall batteries and/or power cord into the display unit then immediately press and hold the reset button again for 20 seconds if applicable.

Customer Replay

Done

author

Let the units sit within a couple of feet of each other for approximately 5 minutes or until you see a solid sensor signal on the indoor display.

Customer Replay

Done. The outdoor temp has come on.

author

Great work!
Is the sensor working?

Customer Replay

I believe it is.

banner 9
author

Does it appear on the display?

Customer Replay

Yes

author

Great!
Then it all worked
Is there anything else I can do for you today?

Customer Replay

No

author

I am so pleased to see your issue got resolved!

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582 resolved issues
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