Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****
Nice to meet you, *****!
Could you please specify, the issue is related to the web camera, correct?
Could you please specify, the issue is related to the web camera, correct?
Customer Reply
I had a problem with a video on zoom, I could see people but they couldn't see me because my picture was fuzzy and kept scrolling quickly. I had to turn video off but so they could hear but not see me.
Yes, the camera is the laptop's built-in one
Yes, the camera is the laptop's built-in one
Thank you for the clarification.
Let's check if the camera working as needed:
1. Click on the magnificent glass or the search bar at the bottom left side of your screen.
2. Type "Camera" and select the Camera app
3. App will show you a picture of how it does see you.
Give me a note if something is unclear or additional assistance is needed
Let's check if the camera working as needed:
1. Click on the magnificent glass or the search bar at the bottom left side of your screen.
2. Type "Camera" and select the Camera app
3. App will show you a picture of how it does see you.
Give me a note if something is unclear or additional assistance is needed
Customer Reply
i cannot see magnifying glass
It looks like on the screenshot, near the start button
Customer Reply
Seems to be working ok today! Picture looks fine.
Great to hear that!
Maybe it is related to Zoom settings. If you will have this behavior occurred again in Zoom - give us to know. We will help you to fix it!
Do you have any additional questions I can help you with?
Maybe it is related to Zoom settings. If you will have this behavior occurred again in Zoom - give us to know. We will help you to fix it!
Do you have any additional questions I can help you with?
Customer Reply
No more now. Thanks for your help.
Thank you for choosing our service!
If you have any additional questions, don't hesitate to contact us anytime. Have a nice one!
If you have any additional questions, don't hesitate to contact us anytime. Have a nice one!
Customer Reply
Thanks. Bye for now
No comments yet...
Comments