Updated: March 24, 2023
Was it helpful?
by Anton Hrytsaienko
Tech Expert & Writer
619 resolved issues
Verified Expert in:
Tablets, Apps, Windows issues

Sheets get stuck in washer agitator

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay


Nice to meet you, *****!
I am so sorry that you have faced that issue

Customer Replay

mod. no.41761722510 ser. no. *****

May I know the washer brand?

Customer Replay

machine is a stackable


banner 3

Got it
What troubleshooting have you done so far?

Customer Replay

none. I'm a customer.

Customer Replay

is there a way to lift the agitator so sheets can easily be removed?

Yes, you can remove the agitator by simply taking off the cup that holds the fabric softener, just pull upward if needed wiggle and pull. Under that you will see a raised plastic piece the raised plastic pc is pulled off by using a plier pull upward under this you will find a bolt 1/2 or 9/16 socket remove the bolt and pull out the agitator the same way by wiggling and pulling upward

Customer Replay

I should only need to raise it.
I should only have to raise it enough to clear the sheets.

banner 6

Yes, right
just try to pull upward

Customer Replay

SO, I'm going to have to do this every time. Sounds like a flaw in the design.

I must admit, there are a lot of customers with the same issue. Currently, Kenmore does not provide any resolution for this problem for a long time.

Customer Replay

I'll give it a try. Thanks

You are welcome, *****. Let me know if any other questions arise

Customer Replay

will do.

banner 9

Thank you for chatting with us today!
We are available 24/7, you can refer your questions anytime. Have a nice one!

Get answers until you're satisfied
14 verified experts are online now
Expert's Assistant
Ask your question here
Share on:
Copy to clipbord
Was it helpful?
Howly expert is ready to help you with your Washing machine problem

No comments yet...

What about starting a discussion? Be the first to share your thoughts!

Write a comment

We use cookies to improve your browsing experience on our site, show personalized content and targeted ads, and analyze site traffic.
More info