Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
*****
Nice to meet you, *****!
Could you tell me if you tried to open some other app on your TV and check if your Internet connection working fine?
So I can't get paramount plus to open on my TV. I watched season 5 e 1 of Yellowstone last night but it won't load this morning
I understand, please, reread my message above.
Yes I can get into prime video
Could you tell me the model of your TV?
Sony xbr 49x800e
Thank you for the info!
Just to be sure, please, try to unplug your TV for 1 min and plug it in back.
Ok now it states currently having technical difficulties
Internet is connected
Could you try to unplug your router and do the same?
Thankyou it's always the easy things that drive you crazy.
Did you solve this problem?
Yes thanks
Thank you for reaching out. Please let me know if you have any other questions and I'll be happy to clarify them for you! Have a nice one!
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