Updated: April 03, 2023
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by Judi Perez
Tech Expert & Writer
589 resolved issues

Not taking password I just setup

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay


Nice to meet you, *****!
Could you please specify the name of the service you are referring to?

Customer Replay



Got it! Thank you!
*****, have you just set up a new account with Peacock?

Customer Replay

Yes 5 minutes ago

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Please check your email, there should be an email from Peacock.

Customer Replay

Yes it says it I'm all set up

There should be a link inside that email that directs you to Peacock, have you clicked on it?

Customer Replay

No hold on

Sure! Take your time!

Customer Replay

It is not working
Yes I just reset it up and payed for it

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Could you please provide me with the exact error message you get when you try to log in?

Customer Replay

Can not find match for this email and password

Got it!
*****, is there any chance you can try to log in to your Peacock account using a laptop/desktop computer instead of the phone?

Customer Replay

Ok I'm in I'm been trying to log in on my TV

You can reset your password by following these instructions, *****:

  • Go to https://www.peacocktv.com/ After that click on Sign in at the top right corner of the website.
  • Select "Forgot Password?"
  • Enter the email address that you used when you signed up for Peacock and click on Continue.
  • They'll email you a link to reset your password.
Customer Replay

I reset it and I'm on thank you good bye

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