Updated: June 14, 2023
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by Jake Jeong
Tech Expert & Writer
1008 resolved issues
Verified Expert in:
Tablets, Gadgets, Apps, Smart TV issues

Need to cancel MGMT

My grandson put this on my Roku Channel TV with out my consent and I need to cancel it

Short summary:

  1. Press the Home button on your Roku remote.
  2. Navigate to the channel you want to cancel the subscription for.
  3. Press the Star button on your remote.
  4. Select "Manage Subscription" from the options menu.
  5. Choose "Unsubscribe" to cancel the subscription.
author

Hello, thank you for using Howly.
Please check if you see that subscription in your Roku account

image

You can check using this page: https://my.roku.com/account/subscriptions

Customer Replay

I don't know my password

author
Top answer

Could you please, access the subscription management page on your Roku device?
In order to manage your channel subscription please do the following:

  1. Press the Home button on your Roku remote.
  2. Locate and access options for a subscription channel in one of the following ways.

From your channel lineup:

  • Select Home.
  • Use the arrow buttons on your remote to highlight a subscription channel.
  • Press the Star button on your remote.
Customer Replay

How do I do this

author

On your Roku remote --> Press Home button --> Select Home --> Locate the Channel which you want to cancel --> Press 'Star' button on the remote
Once you access options, select Manage subscription then Unsubscribe

Customer Replay

I just press the star button now what I do next

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author

Once you pressed the star button on the channel, do you see an Options menu?
To select - 'Manage Subscription'

Customer Replay

Yes

author

Good, please select 'Manage Subscription', and then Unsubscribe

Customer Replay

Thank you, very much
Have a great day

author

You're welcome, *****!

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