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Need my password and username
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
*****
Nice to meet you, *****!
You want to recover your username and password, right?
Yes
Could you please clarify from what service you want to do it?
Peacock
Do you remember the email that was linked to your Peacock account?
*****@gmail.com
Got it
Do you have a Peacock app on your phone?
No, the TV
Could you please tell me the model of your tv?
Samsung
Got it
Ok
Thanks!
Do you have Roku of Firestick maybe?
Firestick, the Alexa cube
Got it
Could you, please follow the instructions I am going to send you, and let me know if any of the steps are not quite clear?
I'll be happy to clarify them to you!
- Go to your Firestick home screen to open the Peacock TV app.
- Click “Sign in” at the top right corner.
- Click the “Forgot Password?” link.
- Use the on-screen keyboard to enter the email address used at Peacock sign-up, then “Continue.”
- A password reset email will be sent to your email address.
- Follow the instructions in the email. The link will be valid for up to three hours and can only be used to reset your password once.
Doesn't have a reset option
Could you please take a screenshot?
Visitor uploaded: Image.jpg
Type: image/jpeg
Size: 2020510
Thanks!
Could you please click on the link
It will not let me click on the link. I had to use my phone. That's why I'm talking to you
Ok. In this case, let's try to install the Peacock app on your phone. Is it ok for you?
Or were you talking about clicking on the 16 the *****
Ok, I m signed in. Thanks have a good weekend
Great!
Thanks!
Thank you for chatting with us today!
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