Created: November 24, 2022

Need my password and username

Last Edit: November 24, 2022
Jake Jeong
Jake Jeong Tech Expert & Writer
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****
Jake Jeong
Jake Jeong Tech Expert & Writer
Nice to meet you, *****!
You want to recover your username and password, right?
Customer Reply
Yes
Jake Jeong
Jake Jeong Tech Expert & Writer
Could you please clarify from what service you want to do it?
Customer Reply
Peacock
Jake Jeong
Jake Jeong Tech Expert & Writer
Do you remember the email that was linked to your Peacock account?
Customer Reply
*****@gmail.com
Jake Jeong
Jake Jeong Tech Expert & Writer
Got it
Do you have a Peacock app on your phone?
Customer Reply
No, the TV
Jake Jeong
Jake Jeong Tech Expert & Writer
Could you please tell me the model of your tv?
Customer Reply
Samsung
Jake Jeong
Jake Jeong Tech Expert & Writer
Got it
Customer Reply
Ok
Jake Jeong
Jake Jeong Tech Expert & Writer
Thanks!
Do you have Roku of Firestick maybe?
Customer Reply
Firestick, the Alexa cube
Jake Jeong
Jake Jeong Tech Expert & Writer
Got it
Could you, please follow the instructions I am going to send you, and let me know if any of the steps are not quite clear?
I'll be happy to clarify them to you!
Go to your Firestick home screen to open the Peacock TV app.
Click “Sign in” at the top right corner.
Click the “Forgot Password?” link.
Use the on-screen keyboard to enter the email address used at Peacock sign-up, then “Continue.” A
password reset email will be sent to your email address.
Follow the instructions in the email. The link will be valid for up to three hours and can only be used to reset your password once.
Customer Reply
Doesn't have a reset option
Jake Jeong
Jake Jeong Tech Expert & Writer
Could you please take a screenshot?
Customer Reply
Visitor uploaded: Image.jpg
Type: image/jpeg
Size: 2020510
Jake Jeong
Jake Jeong Tech Expert & Writer
Thanks!
Could you please click on the link
Customer Reply
It will not let me click on the link. I had to use my phone. That's why I'm talking to you
Jake Jeong
Jake Jeong Tech Expert & Writer
Ok. In this case, let's try to install the Peacock app on your phone. Is it ok for you?
Customer Reply
Or were you talking about clicking on the 16 the *****
Jake Jeong
Jake Jeong Tech Expert & Writer
no
Customer Reply
Ok, I m signed in. Thanks have a good weekend
Jake Jeong
Jake Jeong Tech Expert & Writer
Great!
Thanks!
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