My tv sound goes out turn tv on and off and sound comes back

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Nice to meet you, *****!
What model is your TV?

Thank you! As I understood, your volume keeps changing or dissapears at all?

Got it. When do you get this issue, can you, please, clarify that for me?

I see.
Can you, please, try to change volume with your TV and see how it behaves at the moment?

I see. But it dissapears from time to. time, right?

Inspect the TV cables and ports, then check the ones on your devices as well. Are they connected correctly and firmly?

Got it, now, let's try to check if there is everything okay with the sound.
Please, try to watch something.

I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?

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