Updated: March 19, 2023
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by Thomas Johnson
Tech Expert & Writer
535 resolved issues

My tv sound goes out turn tv on and off and sound comes back

author

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay

*****

author

Nice to meet you, *****!
What model is your TV?

Customer Replay

rca

image

author


Thank you! As I understood, your volume keeps changing or dissapears at all?

Customer Replay

dissapears turn off set then back on sound comes back

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author

Got it. When do you get this issue, can you, please, clarify that for me?

Customer Replay

everytime i watch tv

author

I see.
Can you, please, try to change volume with your TV and see how it behaves at the moment?

Customer Replay

it changes volume just fine

author

I see. But it dissapears from time to. time, right?

Customer Replay

yes

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author

Inspect the TV cables and ports, then check the ones on your devices as well. Are they connected correctly and firmly?

Customer Replay

was checking cables looks like it might of been a bad hdmi cable

author

Got it, now, let's try to check if there is everything okay with the sound.
Please, try to watch something.

Customer Replay

seems to be working great now

author

I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?

Customer Replay

nope thank you very much

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author

Thank you for chatting with us today!
We are available 24/7, you can refer your questions anytime. Have a nice one!

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