Updated: June 11, 2023
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by Ivy Davis
Tech Expert & Writer
462 resolved issues

My tv saying there's weak or no signal

Short summary:

  1. Disconnect the power cord: Switch off your Hisense TV and unplug it from the power socket.
  2. Remove all cables: Disconnect all cables connected to the TV, including the HDMI cables.
  3. Wait for two minutes: Allow the TV to remain disconnected for at least two minutes.
  4. Reconnect the cables: Reconnect all cables, ensuring they are securely plugged in. If you were using a Chromecast, make sure it is properly connected.
  5. Plug in the TV: Plug the power cord back into the power socket.
  6. Turn on the TV: Switch on your Hisense TV.
  7. Check the connection: Once the TV is turned on, check if the connectivity issue has been resolved. Make sure you are connected to your Wi-Fi network.

Hello, thank you for contacting Howly! I am here to help you today!
May I know your first name, please?

Customer Replay


Nice to meet you, *****
Can you please specify both the brand and the model of your TV?

Customer Replay

Hisence 50 inch I just got it out of the box today


Okay, did you connect it to the WIFI?

Customer Replay


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Customer Replay

Saying weak signal or not connected properly

What other troubleshooting have you done so far?

Customer Replay

I tested the connection Says connected good signal

Top answer

Please reset your Hisense TV.

  • To do so, you should first switch off the Hisense TV and disconnect it from the socket.
  • Then, remove all the cables, including the HDMI ones, and reconnect them.
  • Wait at least two minutes before plugging the TV back in and turning it on.
Customer Replay

I don't have a hd mi cable connected I'm using Chromecast app

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Okay, do you connect the Chromecast via cable?

Customer Replay

No it's built in

I see, so no cables connected to the TV right now?

Customer Replay

No I just disconnected the power cord

Good. Let me know when you are done.

Customer Replay

I'm done

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Now, turn it back on, and see if it works.

Customer Replay


How is it going?

Customer Replay

Working now Thanks

Perfect. I’m glad I was able to get that sorted out for you.

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Invalid Date
after following the steps, my tv is still not working properly
Invalid Date
okay, disconnected the power cord, let's see if it helps 🤞
Invalid Date
i tested the connection, but it's not fixed 😑

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