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My remote control is acting up and I am not able to maneuver my screen
Short summary:
- Ensure that your Roku remote has new batteries installed.
- Unplug your Roku device from the power outlet and wait for at least 10 seconds before plugging it back in.
- Press the Home button on your Roku remote and navigate to "Settings" > "Remote & devices" > "Remote" > "Pair remote".
- Follow the on-screen instructions to pair your remote with your TV.
- If the pairing is unsuccessful, remove the batteries from your Roku remote and wait for at least 5 seconds before reinserting them.
- Press and hold the pairing button located on the back of your remote until the pairing light begins to flash.
- Press and release the pairing button on your Roku device - the pairing light on your remote should stop flashing and stay lit, indicating that the pairing was successful.
- If your remote does not have a pairing button on the back, go to "Settings" > "Remotes & devices" > "Pair a new remote" on your Roku device.
- Follow the on-screen instructions to put your Roku remote into pairing mode.
- Your Roku device should automatically detect the remote and pair with it within a few seconds.
- Test your remote to ensure that it is working properly.
Hello, thank you for using Howly.
What troubleshooting have you done so far?
Put in new batteries and unplugged the Roku itself then plugged it back in. I even unplugged from the wall then plugged back in
Have you tried restarting your TV?
Yes
I do not have a smart tv
Please, check if your Roku remote is properly paired with your JVC TV. To do this, press the Home button on your remote and navigate to "Settings" > "Remote & devices" > "Remote" > "Pair remote". Follow the on-screen instructions to pair your remote with your TV.
Which remote. I have my TV on himi1
Could you tell me if this remote worked with the TV before?
YES it worked fine up until last night
Please, follow these steps to check if they are paired:
- Remove the batteries from your Roku remote and wait for at least 5 seconds.
- Reinsert the batteries into your remote and wait for the remote to power on.
- Press and hold the pairing button located on the back of your remote until the pairing light begins to flash.
- Press and release the pairing button on your Roku device - the pairing light on your remote should stop flashing and stay lit, indicating that the pairing was successful.
I don't have pairing buttons on the back of my remote
Okay, I see
If your remote does not automatically pair, you can try manually pairing it by following these steps:
- Go to "Settings" > "Remotes & devices" > "Pair a new remote" on your Roku device.
- Follow the on-screen instructions to put your Roku remote into pairing mode.
- Your Roku device should automatically detect the remote and pair it with it within a few seconds.
I am not sure how to do number 1
I don't have a new remote. It is the one that came with the roku
I understand
Here's how to do it:
- Use the arrow keys on your remote to navigate to the "Settings" option on the left-hand side of the screen.
- Press the OK button to select "Settings".
- Use the arrow keys to navigate to the "Remote & devices" option and press the OK button to select "Remote & devices".
- Select "Remote" from the list of options and choose "Pair remote" to put your Roku remote into pairing mode.
It is working.
Thank you
That's great!
Is there anything else I can do for you today?
No thank you.
If you have additional questions regarding this I will gladly answer them for you!
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