Hello, thank you for using Howly.
What troubleshooting have you done so far?
Put in new batteries and unplugged the Roku itself then plugged it back in. I even unplugged from the wall then plugged back in
Have you tried restarting your TV?
Yes
I do not have a smart tv
Please, check if your Roku remote is properly paired with your JVC TV. To do this, press the Home button on your remote and navigate to "Settings" > "Remote & devices" > "Remote" > "Pair remote". Follow the on-screen instructions to pair your remote with your TV.
Which remote. I have my TV on himi1
Could you tell me if this remote worked with the TV before?
YES it worked fine up until last night
Please, follow these steps to check if they are paired:
I don't have pairing buttons on the back of my remote
Okay, I see
If your remote does not automatically pair, you can try manually pairing it by following these steps:
I am not sure how to do number 1
I don't have a new remote. It is the one that came with the roku
I understand
Here's how to do it:
It is working.
Thank you
That's great!
Is there anything else I can do for you today?
No thank you.
If you have additional questions regarding this I will gladly answer them for you!
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