Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Nice to meet you, *****!
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what the name of your bank?
I can’t get the system to take my updated Am Ex Platinum Card and it wont add it as a new card either.
have several. My card is not issued by a bank rather by American Express in 1974.
Then we can recommend do call 1-800-297-3276
Ok will give it a try. Thanks
Is there anything else I can do for you today?
Yes, what you suggested didn’t work except to approve your payment. However, I need Amazon to recognize my new card so I can by things from them. How do I get this done.
When you add it there what happens?
It just will not add it. It keeps a previous card number which has been replaced by the new card number and a different expiration date.
Is there a way you can contact Amazon and say change the card number to this which we know is valid
Then you need to check it because that means that it could be typed wrong
i can’t even get expired cards erased
did that several times. I run seven different businesses, so I’m dealing with numbers all the time.
Go to Manage Your Content and Devices.
Click Digital Payment Settings, under Edit Payment Method.
Select a different payment method from the list or add a new one and click Continue.
Important: Your billing information and associated address should correspond to your country of residence. Updating the payment method in your account won't change the payment method on any open orders you've placed. Go to the order to change the payment method.
Tips: You can also add or update your payment methods by visiting your Amazon Wallet in Your Account.
Learn how to update your Kindle Unlimited membership payment information.
Update your Prime Video payment settings in Your Account.
It worked!! Thanks again. Five Stars
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