Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****
Nice to meet you, *****!
Can you tell me the model of your Canon camera?
Can you tell me the model of your Canon camera?
Customer Reply
EOS 50D
Ok, thank you
Customer Reply
HERE
Thank you
Did you try to turn off your camera?
Did you try to turn off your camera?
Customer Reply
YES OFF/ON
Do you still have "flashing to black and white" issue after that?
Customer Reply
YES
Ok, thank you for this information
Customer Reply
THERE'S A GRAPH ON SIDE OF THE IMAGE: RED-GREEN-BLUE
Ok, thank you for this info
Customer Reply
FLASHING NEGATIVE TO WHITE POSITIVE
Can you try to use Up and DOWN arrow while you in the VIEW MODE?
This should change viewing options
This should change viewing options
Customer Reply
NOTHING
Ok, thank you for this information
Customer Reply
THE IMAGE USE TO BE FULL VIEW BUT IS A SMALL SQUARE IN UPPER CORNER.
Do you mean that you can't see the full-screen view?
Customer Reply
YES
Ok, thank you for your answer
Do you see the button which look like a little photo camera?
Do you see the button which look like a little photo camera?
Customer Reply
YES
Can you, please, press on it?
Customer Reply
NEG
Do you still have "flashing"?
Customer Reply
YES
Ok, thank you
Customer Reply
I HAVE FULL VIEW NOW BUT STILL FLASHING
Ok, I understand you
1. Select [Clear settings].
Under the [wrench] tab, select [Clear settings], then press <set>.
2. Select [Clear all camera settings].
Turn the <Gear> dial to select [Clear all camera settings], then press <Set>.
3. Select [OK].
Turn the <Gear> dial to select [OK], then press <Set>.
Setting [Clear all camera settings] will reset the camera to its default settings.
1. Select [Clear settings].
Under the [wrench] tab, select [Clear settings], then press <set>.
2. Select [Clear all camera settings].
Turn the <Gear> dial to select [Clear all camera settings], then press <Set>.
3. Select [OK].
Turn the <Gear> dial to select [OK], then press <Set>.
Setting [Clear all camera settings] will reset the camera to its default settings.
Customer Reply
I'M LOOKING FOR CLEAR SET
Ok
You need to go to the MENU of your camera and find a menu with a Wrench with 3 dots
You need to go to the MENU of your camera and find a menu with a Wrench with 3 dots
Customer Reply
OK
Please tell me the result
Customer Reply
FOUND IT
Well done
Customer Reply
GOT IT
Good
Did you do all three steps?
Did you do all three steps?
Customer Reply
THAT DID IT - NO FLASHING!!!!
Great
Is there anything else I can do for you today?
Is there anything else I can do for you today?
Customer Reply
FULL VIEW - NO FLASHING WOW!!!!THANK YOU NO
I'm glad to help you, *****
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