Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
*****
Nice to meet you, *****!
Can you tell me the model of your Canon camera?
EOS 50D
Ok, thank you
HERE
Thank you
Did you try to turn off your camera?
YES OFF/ON
Do you still have "flashing to black and white" issue after that?
YES
Ok, thank you for this information
THERE'S A GRAPH ON SIDE OF THE IMAGE: RED-GREEN-BLUE
Ok, thank you for this info
FLASHING NEGATIVE TO WHITE POSITIVE
Can you try to use Up and DOWN arrow while you in the VIEW MODE?
This should change viewing options
NOTHING
Ok, thank you for this information
THE IMAGE USE TO BE FULL VIEW BUT IS A SMALL SQUARE IN UPPER CORNER.
Do you mean that you can't see the full-screen view?
YES
Ok, thank you for your answer
Do you see the button which look like a little photo camera?
YES
Can you, please, press on it?
NEG
Do you still have "flashing"?
YES
Ok, thank you
I HAVE FULL VIEW NOW BUT STILL FLASHING
Ok, I understand you
I'M LOOKING FOR CLEAR SET
Ok
You need to go to the MENU of your camera and find a menu with a Wrench with 3 dots
OK
Please tell me the result
FOUND IT
Well done
GOT IT
Good
Did you do all three steps?
THAT DID IT - NO FLASHING!!!!
Great
Is there anything else I can do for you today?
FULL VIEW - NO FLASHING WOW!!!!THANK YOU NO
I'm glad to help you, *****
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