Created: November 25, 2022

My philo is error occurred

Last Edit: November 25, 2022
Ivy Davis
Ivy Davis Tech Expert & Writer
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****
Ivy Davis
Ivy Davis Tech Expert & Writer
Nice to meet you, *****!
What error do you have?:)
Customer Reply
An unknown error occurred code 1
Ivy Davis
Ivy Davis Tech Expert & Writer
I see.
What troubleshooting have you done so far?
Customer Reply
Just turn on philo and the error occurred popped up
Ivy Davis
Ivy Davis Tech Expert & Writer
I see.
Customer Reply
You keep saying I see what's my problem
Ivy Davis
Ivy Davis Tech Expert & Writer
Let us try the next way:
1. Unplugged the TV and Ethernet cable.
2. Wait 2 minutes.
3. Plug all back in.
4. Add the app to my lineup.
How it goes?
Customer Reply
Not working
Ivy Davis
Ivy Davis Tech Expert & Writer
I see.
What is the type an model of your TV?
Customer Reply
It's working thank you
Ivy Davis
Ivy Davis Tech Expert & Writer
Does it after this instruction?:)
Customer Reply
😊
Ivy Davis
Ivy Davis Tech Expert & Writer
So nice!:)
I am so pleased to see your issue got resolved!