Updated: March 12, 2023
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by Samanta Jones
Tech Expert & Writer
498 resolved issues

My Logitech remote will not change channels

Can it be obsolete?

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay

*****

Nice to meet you, *****!
Is it Hub based or with no hub?

Customer Replay

I don’t what that means
know

Does it look like a regular TV remote?

Customer Replay

it is a universal
logitech

image

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i see
Let's reset it first
Please follow the instructions:

  1. Remove one of the batteries from the remote.
  2. Hold down the Power button and reinsert the battery.
  3. The device buttons will blink indicating that the remote has been reset.


Let me know when it's done

Customer Replay

there is no battery
can you receive a picture

Sure, please send me both the front and the back of the remote

Customer Replay

Visitor uploaded: image.jpg
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Size: 2896621

Customer Replay

Visitor uploaded: image.jpg
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Size: 2704695

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Please follow the instructions:

  1. hold down the Off button until your remote turn off.
  2. Your remote will automatically reboot.
  3. Do not hold down the Off or OK buttons your remote reboots.


Let me know when it's done

Customer Replay

It’s working now

Awesome!
Is there anything else I can do for you today?

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