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My LG washer is blinking CL and is locked?
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
*****
Nice to meet you, *****!
CL is not an error code, but an indicator that the child lock feature is active. When the child lock feature is active, the control panel is disabled, and settings cannot be adjusted. To activate or de-activate child lock, press and hold the child lock button for 3 seconds.
where is the Child lock located?
What model of LG do you own?
It's LG thin
stackable
Electric
WM1455*A
Can you see an illustration like that one on your panel?
It has to contain two buttons which you have to press simultaneously for 3 secs.
where are buttons? it's a digital screen
what you sent doesn't make sense
Got you. Could you send me a photo of panel than?
ok going to take a minute to load
To attach pictures to our chat, you need to press the paper clip button in the lower right corner of the chat window. Then you have either to choose an image on your device or take a photo right away. Then confirm sending.
File sending failed due to invalid file extension PNGJPEGGIFText (Allow extensions: PDF(.pdf) PNG(.png) JPEG(.jpeg) GIF(.gif) Text(.txt))
Great
that is from my iphone
In case with your model:
Press and hold the Delay Wash and Add Item buttons at the same time for 3 seconds to activate/deactivate this function.
we have start/power button and Pause button are you refering to those?
No, Please turn the power on and on your sensor panel find Delay Wash and Add Item and press them simultaneously.
That is your model, isn't it?
ok got it how do I disable the CL or does it just come that way?
Yes that is my Model, thanks I put the buttons and get it to reset ...Your a Geni
This ones?
I hope it worked. Please try to open the door if it's not washing at this exact moment.
The spin is over vibrating and we have tried to level it for the past 3 hours...is there some secret I should know?
Sorry didn't got the issue. It's shaking hard while washing?
yes when it is spinning it is making a loud noise and shaking hard enough to walk it out from the wall
I am running it on downloaded to test it out
Check its' legs, the washer is not stably standing. That's why it's shaking so hard.
Try to put something under one of the legs so it stands straight and there won't be that problem.
so we adjust the legs when it's in place? they are going under a counter so not so easy to get to....
Yes they have to hold the machine straight so it's not staggering.
We have leveled the Machine with a level but it is still shaking ...how sensitive is it? My house is vintage so finding a level floor would be challenging
Not leveled floor is the reason so that's why you have to balance the washer using something external.
rather than use the feet adjustments?
I can't see the full picture so you have to choose what is the best in your situation. But it's not broken or something, just needs to be stabled so don't worry.
how do I reset the delay wash to zero?
You want to cancel it?
yes
yes cancel
Will it hurt the washer if we run it when it's not stable? or it will just be noisey?
My housekeeper is here and she usually does the wash
First I need to cancel the Delay Wash button
It can hurt it actually with over vibrating, so it's recommended to stable it first.
How do I cancel the delay wash timer?
You can cancel the time delay by simply turning the program selection dial to another program and then back again.
thanks
Thank you, *****. Is there anything else I can help you with?
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