Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Nice to meet you, *****!
Nice to meet you too
Why do you think that you has been hacked?
Ma aunt send me a message to help her, getting a code on my cellphone for her Facebook account, I received it and gave it to her without knowing that's it wasn't her.
I called her and she told me that her account was hacked a few months ago. I didn't knew.
Oh, I see
Now I can't access my Facebook account and some is asking for money to my friends and relatives.
I tried to contact Facebook, repotted my account being hacked, but after their review, they said that it doesn't violate their company policies.
Could you help.
If your contact information was changed by a hacker, you had to receive an email from Facebook with the "secure your account" option.
So, you need to visit your mailbox and find a letter first.
Please, check all your folders, including spam, junk, social media, etc. Please note, that a letter should be sent from firstname.lastname@example.org
Let me see..
No I didn't.
You need to submit the “Confirm your identity” form:
Thank you so much. Have a blessed and safe night.
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