Created: January 9, 2023

My Facebook account is ***** and I been hacked or someone used it

Last Edit: January 9, 2023
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Mykola Hezhoian
Mykola Hezhoian Tech Expert & Writer
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****
Mykola Hezhoian
Mykola Hezhoian Tech Expert & Writer
Nice to meet you, *****!
Why do you think your account is hacked? Can you please give me the email address associated with your FB profile?
Customer Reply
*****@yahoo.com
Mykola Hezhoian
Mykola Hezhoian Tech Expert & Writer
Got it, thanks.
I see that it's linked to 2 phone numbers. One ends with 59, the other with 89.
Do you have access to one of them?
Customer Reply
Yes # ***** and the old is I think it ***** and can the *****
Mykola Hezhoian
Mykola Hezhoian Tech Expert & Writer
Why do you think you account was hacked?
Customer Reply
I think it a group of old friends they’re tagged or shared with some friends
Mykola Hezhoian
Mykola Hezhoian Tech Expert & Writer
You think your account was logged into by your friends?
Customer Reply
Yes and it’s were few years ago I not sure but I were with some group but out those now and my just stuck. I want you to rase this account please
Mykola Hezhoian
Mykola Hezhoian Tech Expert & Writer
I'm not understanding your right now. Can you please rephrase that?
You want to recover that account?
Customer Reply
No I want to take that account off and I have new Facebook account name is *****
Mykola Hezhoian
Mykola Hezhoian Tech Expert & Writer
I would recommend the following steps to regain access to your account:
1. Make sure you’re connecting from the Wi-Fi network and device you normally use. Go to facebook.com/login/identify
2. Find your account by searching for your phone number or email address.
3. Send a recovery code to your phone or email address.
4. Enter the code carefully, without spaces or other symbols, and press "Continue"
Once you're logged in, you can deactivate or remove your old account.
Customer Reply
I’m done and thanks for your help
I’m done or not
Mykola Hezhoian
Mykola Hezhoian Tech Expert & Writer
Have you recovered your account then?
Customer Reply
not yet
Mykola Hezhoian
Mykola Hezhoian Tech Expert & Writer
Right, then please follow my instructions and come back whenever you need assistance.
Customer Reply
Ok
Mykola Hezhoian
Mykola Hezhoian Tech Expert & Writer
Is there anything else I can do for you today?
Customer Reply
no sir thanks
Mykola Hezhoian
Mykola Hezhoian Tech Expert & Writer
Would you be so kind to rate this chat? You can do that by taping the "Rate expert" button on the top of the chat window.
Customer Reply
Excellent job
Mykola Hezhoian
Mykola Hezhoian Tech Expert & Writer
Thank you!
Please feel free to contact us at any time. We'll be happy to help you. Have a nice one!

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