Hello, thank you for using Howly.
Could you please tell me what device are you referring to?
Are you using your device with ATLAS Weather Sensor?
I think so
Whatever came with it
Just to make sure we're on the same page, the issue is that it's stuck on the temperature -40, correct?
Could you please tell me, is the sensor is located away from sources of heat and moisture?
Good. Also, please make sure that the sensor is mounted at least 5 feet off of the ground or any other surface that may radiate heat. Roofing materials such as shingles or metals can radiate heat and affect the temperature readings of the device.
Very well. I am going to send you the instructions now, please make sure to complete them and let me know how it goes or if you have any additional questions.
Awesome! Here are the steps:
I will let you know if this works
Sure, appreciated :)
that fixed it thanks
I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?
No but Thank You
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