Updated: March 23, 2023
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by Peter Davis
Tech Expert & Writer
817 resolved issues

Microsoft word wont let me activate

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay


Nice to meet you, *****!
Would you be so kind to tell me more about that issue?

Customer Replay

my microsoft word wont let me edit or create a document

Do you see any error message?

Customer Replay

it just says activate office to create & edit. i have paid for the year

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Are you signed in to Office 365 right now?

Customer Replay


Please check the subscription status now:
Close all Office apps.
Go to your Services & subscriptions page.
If prompted, choose Sign in and enter the Microsoft account email and password associated with your
Microsoft 365 subscription.
Review the details under the Subscriptions heading or Cancelled subscriptions heading.
If your subscription has expired, you can renew it by following the steps in Renew Microsoft 365 Family.
After you renew your subscription, you can restart your Office apps as needed. If Office still won't activate, continue to the next step

Customer Replay

where do i find services & subscriptions page?

Customer Replay

i can use it online but on my download app on my macbook wont let me

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I advise you to reinstall the app, it may help.

Customer Replay

its working now. thank you so much

You're welcome!
I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?

Customer Replay

no thats all. thank you

I am so pleased to see your issue got resolved!

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