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l have an account with Roku, l had to get a new card
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
*****
Nice to meet you, *****!
Please clarify, do you mean your credit card?
I want to continue my account with Roku.I had to get a new card. I wish to enter the new card #
Yes
Thank you for your answer.
Chuck, please try to follow these steps:
- Press Home on your Roku remote.
- Select Settings.
- Select Payment method.
- Select Add payment method or Update payment method and provide the required information.
Please let me know the result after that.
How do l do that. l am used to talking on the phone. Old school you know.
Currently, we don't have an option to communicate via calls. However, I am ready to tackle this problem with you right now via chat.
Ok any help will be appreciated
Sure, please try to follow the provided instruction.
l am ready
- Press Home on your Roku remote.
My computer and tv are in two separate rooms
No problem, take your time.
Ok my roku is on and l hit home
Good
- Select Settings.
- Select Payment method.
- Select Add payment method or Update payment method and provide the required information.
ok I will try
Thank you
l think l did it. It said l was successful in making the change!!1
Great!
Is there anything else I can do for you today?
THANK YOU so much l couldn't have done it without you!!
😊
I'm very glad it worked out for you!
I am so pleased to see your issue got resolved!
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