Updated: March 24, 2023
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by Thomas Johnson
Tech Expert & Writer
535 resolved issues

I was charged 4 times for an order

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay


Nice to meet you, *****!
Please, could you tell me the name of the service that charged you 4 times?

Customer Replay

After pay,bellewholesale


Got it
*****, were those charges each of the same amount?

Customer Replay


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Are you using the app or the website version of Afterpay?

Customer Replay



  1. Login to your account.
  2. Click on the Order that you wish to apply a Refund to.
  3. View Order details and press the ISSUE REFUND button.
  4. Enter the Refund Amount and your password.
  5. Press ISSUE REFUND button.
Customer Replay

I tried it,there is no refund button

Got you
Please, could you check if all of the transactions were completed?
Are any of them pending?

Customer Replay


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One is completed, correct?

Customer Replay


In this case, the money for the completed transaction has reached the business. The money for all the pending transactions should be automatically returned to your balance

Customer Replay

Ok,I will look for it

Do you have any additional questions I can help you with?

Customer Replay

No,thank you

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You're welcome!
Thank you for reaching out. Please let me know if you have any other questions
and I'll be happy to clarify them for you! Have a nice one!

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