Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****
Nice to meet you, *****!
Did you use a website or app to previously access Starz?
Did you use a website or app to previously access Starz?
Customer Reply
I opened the app on my phone
Okay
Do you still have Funimation App on your phone?
Do you still have Funimation App on your phone?
Customer Reply
Are you talking about the Straz pp
Yes
In order to cancel your subscription you need to follow this instruction if you have Funimation App installed :
1. Go to your Funimation App
2. Select Settings under the hamburger menu
3. Select Your Plan - you'll be taken to your Google Play subscriptions
4. Select Starz
5. Select Cancel Subscription
In order to cancel your subscription you need to follow this instruction if you have Funimation App installed :
1. Go to your Funimation App
2. Select Settings under the hamburger menu
3. Select Your Plan - you'll be taken to your Google Play subscriptions
4. Select Starz
5. Select Cancel Subscription
Customer Reply
I'm not sure what you mean Funimation app
This is app that you could use to access Starz
Okay, let's move to website instruction that will work for you :)
1. Log into your Starz account ( https://www.starz.com/us/en/login )
2. Select the gear icon in the top right-hand corner
3. Select Subscriptions
4. Select Cancel my subscription
Okay, let's move to website instruction that will work for you :)
1. Log into your Starz account ( https://www.starz.com/us/en/login )
2. Select the gear icon in the top right-hand corner
3. Select Subscriptions
4. Select Cancel my subscription
Customer Reply
Okay I need to download it now
Sure! Take your time
Customer Reply
Okay I don't see the gear icon in the top right hand corner
Got it
Did you login into your account yet?
Did you login into your account yet?
Customer Reply
I'm sorry I did not
No worries! Do it right now😇
Customer Reply
I am so sorry I am having a problem with my login I mean with my password damn
Okay, got it!
Is password incorrect?
Is password incorrect?
Customer Reply
Yes
Okay
Customer Reply
Okay I'll work it out I'll keep your instructions on how to cancel I really appreciate your help I don't want to take up too much of your time
Let's move to quick instruction that might help without resetting previous service password :
1. Open the Google Play app .
2. At the top right, tap the profile icon.
3. Tap Payments & subscriptions Subscriptions.
4. Select Starz subscription
5. Tap Cancel subscription.
6.Follow the instructions.
Don't worry about that! I will help you as long as you need it - it's my job after all :)
1. Open the Google Play app .
2. At the top right, tap the profile icon.
3. Tap Payments & subscriptions Subscriptions.
4. Select Starz subscription
5. Tap Cancel subscription.
6.Follow the instructions.
Don't worry about that! I will help you as long as you need it - it's my job after all :)
Customer Reply
Okay thanks I'm going to try something try another password
As you mentioned before abought Google. Instruction above might help you
Okay, you can try instruction above to check if your subscription with Starz listed on your Google Play app
Okay, you can try instruction above to check if your subscription with Starz listed on your Google Play app
Customer Reply
Yes can you send me a reset to recover my password for stars
Click here to reset your password ----> https://www.starz.com/us/en/login/forgot-password
Customer Reply
Thanks going to email
Yes, the reset password instructions will go on your email, the one you used to create Starz account.
Customer Reply
Got it thank you so much and I'm sorry I made you wait so long I really appreciate you thank you
I am really happy to hear that!
Do you have any additional questions I can help you with?
Do you have any additional questions I can help you with?
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