Updated: March 13, 2023
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by Thomas Johnson
Tech Expert & Writer
535 resolved issues

I want to cancel my membership with YouTube music but it wont let me

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay

*****

Nice to meet you, *****!
What troubleshooting have you done so far?

Customer Replay

I want to cancel my membership with Youtube music and it wont work, i trouble shooted my banking and the music apps data

image

Could you tell me please what step did you have difficulties with?

Customer Replay

Cancelling my membership in the google play subscription criteria because the youtube music criteria wasnt even there

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Okay I understood
Could you tell me please did you sign in Google Play through your mobile phone, am I right?

Customer Replay

Yes i only use my phone

Okay thank you for the details, *****

Customer Replay

Okay

  1. On your Android device, go to your subscriptions in Google Play. https://play.google.com/store/account/subscriptions
  2. Select the subscription you want to cancel.
  3. Tap Cancel subscription.
  4. Follow the instructions.


Please let me know once it's done.

Customer Replay

Okay
Visitor uploaded: Screenshot.jpg
Type: image/jpeg
Size: 121857
Its not there so what now?

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I got it
Thank you for the screenshot

Customer Replay

Ok
Dont worry i loggin in with my friends laptop and it worked, so thank you for your time

Okay that's great
Is there anything else I can do for you today?

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