Updated: May 30, 2023
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by Jolene Haston
Tech Expert & Writer
497 resolved issues
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Smartphones, Apps, 4G/5G issues, Mac issues

I signed up for fox nation on my roku device

When I try to open fox nation app it says app has encountered an error

Short summary:

  1. Press the Home button on your Roku remote to open the main screen.
  2. Scroll up or down and select Settings.
  3. Press the right arrow button and select System.
  4. Press the right arrow button and select Power.
  5. Press the right arrow button and select System Restart.
  6. Press the right arrow button and select Restart.
  7. Press the OK button to confirm.
  8. If the issue persists, unplug your Roku TV and wait for 60 seconds.
  9. Plug the Roku TV back in.
  10. If the issue continues, uninstall the FoxNation app.
    Press Home on your Roku remote.
    Select Streaming Channels to open the Channel Store.
    Locate the FoxNation app and press OK on your remote.
    Select Remove channel and confirm the selection when prompted.
  11. Restart your Roku device.
  12. Install the FoxNation app again from the Channel Store.
  13. If the issue still persists, perform a soft reset on your Roku device.

Hello, thank you for using Howly. Iโ€™ll be happy to help you out! May I ask your name?

Customer Replay

*****

Nice to meet you, *****!
Could you please tell me when and how did the problem occur?

Customer Replay

I signed up on the roku for the patriot subscription. When I open fox nation it says an error occured

image

What troubleshooting have you done so far?

Customer Replay

I cancelled the subscription and then reactivated it. It still does the same thing.

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Top answer

Please follow these steps:

  • Press the Home button on your remote to open the main screen.
  • Scroll up or down and select Settings
  • Press the right arrow button and select System
  • Press the right arrow button and select Power
  • Press the right arrow button and select System Restart
  • Press the right arrow button and select Restart
  • Press the OK button to confirm
Customer Replay

I'm restarting now

Good! Keep me posted, please.

Customer Replay

It still says app has encountered an error
Could my password be too short? It is only 6 digits long

It can be too short, but if the system doesn't have the error with that it is ok, I think.
Could you please Unplug your Roku TV, wait 60 seconds and then plug it back in?

Customer Replay

Ok
It's unplugged

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Good, I have one more option to do if this won't help.

Customer Replay

I just plugged it in again
It still says the app has encountered an error
I even updated the payment using the same credit card and that did not help

Ok, try to uninstall your FoxNation app, restart device and install it again.

Customer Replay

Ok

Keep me posted, please.

Customer Replay

It's not giving me the option to Uninstall

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Top answer
  • Press Home on your Roku remote.
  • Select Streaming Channels to open the Channel Store.
  • Locate the channel you wish to remove and press OK on your remote.
  • Select Remove channel and confirm the selection when prompted.
Customer Replay

Ok

As always keep me posted, please.๐Ÿ™‚

Customer Replay

I found it in featured subscriptions in the streelaming channels and it won't let me delete it.
Also when I click on it, it wants me to start a free trial

Could it be you've paid for the wrong subscription?

Customer Replay

When I go to the main fox nation and I press the * button, It gives me the option to cancel the subscription
Under manage subscriptions

Then please make sure you downloaded the right FoxNation app to your Roku.

Customer Replay

How about if I cancel and try to subscribe on my apple TV instead?
Would that work?

Oh, wait, you can try to add that app on your TV and just log it to it with your account, don't delete your subscription before you try this.

Customer Replay

Ok I will try

I'm here.

Customer Replay

I was able to sign in on my apple tv and it is unable to load the content

Any errors, or something?

Customer Replay

It says Error:1-Default

Tell me please, are you trying to connect to streaming FoxNation?

Customer Replay

Yes

And how fast is your internet connection?

Customer Replay

It won't let me in Home,Shows,listen and Fox news. It only let's me in on personalities.
I have very high speed

Could you please make a photo of your Roku TV with the error message?

Customer Replay

Visitor uploaded: image.jpg
Type: image/jpeg
Size: 4027357
I sent it to you

Got it, thank you.

Customer Replay

Visitor uploaded: image.jpg
Type: image/jpeg
Size: 2679557
And this is from the apple TV app

Ok, I see.
We can try to make a soft reset to your Roku device.

Customer Replay

Ok
How

Here are the instructions:

  • Press the Home button 5 times.
  • Press the Up arrow once.
  • Press the Rewind button twice.
  • Press the Fast Forward button twice.
  • The restart will begin, though it may take a few seconds.
Customer Replay

Let me try it again

Customer Replay

I think it's resetting
It's working. Thank you so much.

Oh, I'm very glad it helped!

Customer Replay

Thank you for all your help

Do you have any additional questions I can help you with?

Customer Replay

No that's it. Thanks

Thank you for chatting with us today!
We are available 24/7, you can refer your questions anytime. Have a nice one!

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Comments

3 comments
Savannah
June 06, 2023
Too many steps to follow, didn't help at all.
Owen07
June 03, 2023
Not satisfied with the suggestions given by the expert.
Casey Rhodes
May 30, 2023
I appreciate the expert's guidance. ๐Ÿ™Œ๐Ÿป

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