Hello, thank you for contacting Howly! I am here to help you today!
May I know your first name, please?
*****
Nice to meet you, *****!
Are you expecting a parcels from anyone?
i received an email yesterday saying that two parcels had been delivered at noon by DHL. We were home at the time but did not receive any parcels
we were expecting parcels from ROCKAUTO
Could you please check the email - who is the email Sender (Senders' email address)
The email is from rockauto
So the last to orders are shown delivered but you did not received them?
that is correct
i called the courier but was unable to actually speak to someone
Do you have an account with Rockauto?
noit was just a one time order
Got you
I recommend to report a missing item in package:
Thank you so much for your help
You're welcome!
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