Updated: March 27, 2023
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I need to recover a WORD document

author

Hello, thank you for using Howly.
Could you please tell me how exactly it got corrupted or deleted?

Customer Replay

I'm not sure. The file is showing with listed WORD documents and has a pin next to it but when I click on it ...Sorry we couldn't find your file

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author

Noted! Could you please tell me if the file is shown like this in your File Explorer?

Customer Replay

Like what?

author

With the pin next to it. Could you please specify if you're trying to access the file from Word directly?

Customer Replay

Yes, directly, which is how I would do normally. Actually, I had this doc on my Desktop

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author

Noted, thank you! Does the same issue occur if you try to open it from the desktop?

Customer Replay

It's gone from the Desktop collection
I would not have knowingly deleted this file

author

I absolutely understand your concern. Please try these instructions:

  1. Click Start, type a portion of the document's name into the Search box
  2. Open Documents (or, if you think you saved the document somewhere else, press the Windows Logo Key and E simultaneously and double-click on "Local Disc (C:)"), and then type a portion of the document's name into the Search box in the upper right corner of the window
Customer Replay

I checked to see if I put it elsewhere but do not see it
Whew...let me give this a try

author

Sure, take your time!

Customer Replay

There it is!!!!!!

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author

Awesome! Did you manage to find it in the folder?

Customer Replay

Don't understand....Folder? The doc itself appeared

author

Gotcha, thank you. The file is originally saved in a folder or on your desktop, which technically is also a folder. Does it open for you?

Customer Replay

Gotcha, thank you. The file is originally saved in a folder or on your desktop, which technically is also a folder. Does it open for you?

author

Try also changing the name of the document or saving it to a different folder

Customer Replay

I was just going to ask that
Okay, not going to Desktop. I'll try saving it as a document
checking

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Customer Replay

It's on the desktop in two different file names
I think it's all good. Not sure what happened but thanks for the help!!!!!!!!!

author

You're most welcome! I’m glad I was able to get that sorted out for you. Before you go, is there anything else I can assist you with today?

Customer Replay

No....that was good and saved me from having to type out quite a doc

author

Thank you for your feedback!
I am so pleased to see your issue got resolved!

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