Hello, thank you for using Howly.
Could you please tell me how exactly it got corrupted or deleted?
I'm not sure. The file is showing with listed WORD documents and has a pin next to it but when I click on it ...Sorry we couldn't find your file
Noted! Could you please tell me if the file is shown like this in your File Explorer?
Like what?
With the pin next to it. Could you please specify if you're trying to access the file from Word directly?
Yes, directly, which is how I would do normally. Actually, I had this doc on my Desktop
Noted, thank you! Does the same issue occur if you try to open it from the desktop?
It's gone from the Desktop collection
I would not have knowingly deleted this file
I absolutely understand your concern. Please try these instructions:
I checked to see if I put it elsewhere but do not see it
Whew...let me give this a try
Sure, take your time!
There it is!!!!!!
Awesome! Did you manage to find it in the folder?
Don't understand....Folder? The doc itself appeared
Gotcha, thank you. The file is originally saved in a folder or on your desktop, which technically is also a folder. Does it open for you?
Gotcha, thank you. The file is originally saved in a folder or on your desktop, which technically is also a folder. Does it open for you?
Try also changing the name of the document or saving it to a different folder
I was just going to ask that
Okay, not going to Desktop. I'll try saving it as a document
checking
It's on the desktop in two different file names
I think it's all good. Not sure what happened but thanks for the help!!!!!!!!!
You're most welcome! I’m glad I was able to get that sorted out for you. Before you go, is there anything else I can assist you with today?
No....that was good and saved me from having to type out quite a doc
Thank you for your feedback!
I am so pleased to see your issue got resolved!
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