Updated: March 31, 2023
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by Jake Jeong
Tech Expert & Writer
1008 resolved issues
Verified Expert in:
Tablets, Gadgets, Apps, Smart TV issues

I need to know how to get the glass shelve about the crisper draws out.

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay

*****

Nice to meet you, *****!

Customer Replay

So what do I need to do

Do you mean your fridge?

Customer Replay

yes

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What exactly fridge do you have?

Customer Replay

samsung model RF28HFedBSG

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Thanks a lot!
Do you mean this one?

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Customer Replay


Yes

Great

  • Remove both fruit and vegetable drawers. To remove the drawers, angle them slightly toward the center of the fridge as you slide them out.
Customer Replay

I did that

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Have you already done this?

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Customer Replay

Yes

Well done

  • Next, Locate the tabs on both sides of the drawer divider/water filter housing.
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Customer Replay


I can’t get them removed.

Please, look at this picture and try to repeat

Customer Replay

Are they the little tabs two on each side one on top and on bottom

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Yes

  • Press in on the tabs and separate the shelf from the water filter housing.
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Customer Replay


I can’t seem to get it.

What problem do you have?

Customer Replay

I can’t get the tabs pushed in

Please, try to press on them, but be careful
Just look at my last picture

Customer Replay

Got it

Great!

  • Now, remove the shelf by slightly lifting up as you pull it out.
    It helps if you angle one side of the shelf downward as you pull it out of the fridge.
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Customer Replay


I have it out Thank you do much

Well done!
I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?

Customer Replay

No now will it just slide back in.

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