Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
*****
Nice to meet you, *****!
So what do I need to do
Do you mean your fridge?
yes
What exactly fridge do you have?
samsung model RF28HFedBSG
Thanks a lot!
Do you mean this one?
Yes
Great
I did that
Have you already done this?
Yes
Well done
I can’t get them removed.
Please, look at this picture and try to repeat
Are they the little tabs two on each side one on top and on bottom
Yes
I can’t seem to get it.
What problem do you have?
I can’t get the tabs pushed in
Please, try to press on them, but be careful
Just look at my last picture
Got it
Great!
I have it out Thank you do much
Well done!
I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?
No now will it just slide back in.
We are glad that you have resolved your issue using Howly!
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