Updated: March 20, 2023
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by Judi Perez
Tech Expert & Writer
589 resolved issues

I need to get into my Chime account but my password won't go through

Hello, welcome to Howly!
May I ask your name?

Customer Replay


Nice to meet you, *****!
Could you specify, please, what account are you talking about?

Customer Replay

I need to get into my account but my password won't go through

*****, what account are you talking about? On what website?

Customer Replay

My chime account on my phone


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Okay, thank you for the information!
What troubleshooting have you done so far?

Customer Replay

Well I have tried my password several times and it's not working could it be that I have a new phone

Oh, it might be actually, like some glitch
Please allow me a moment to provide you with further instructions
Could you tell me, please, do you have your Chime account associated with the email *****@gmail.com?

Customer Replay


Tell me, please, do you have access to the phone number (***) ***-0740?
If you`ll receive a code now, don`t tell me it, please
I was just checking your account ☺️

Customer Replay


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Please, go to


 from the browser on your phone/computer
Enter *****@gmail.com
Then you`ll be given a task to prove that you`re not a robot
And then just put the code from the message that they`ll send you on the (***) ***-0740 to the window

Customer Replay

Customer: Thank you very much Mrs Perez

No problem ☺️
Do you have any additional questions I can help you with?

Customer Replay

No but thank you very much for your help
Happy holidays

I am so pleased to see your issue got resolved!

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