Created: January 18, 2023

I need to get into my Chime account but my password won’t go through

Last Edit: January 18, 2023
Get Expert Help Now Get Expert Help Now
Judi Perez
Judi Perez Tech Expert & Writer
Hello, welcome to Howly!
May I ask your name?
Customer Reply
*****
Judi Perez
Judi Perez Tech Expert & Writer
Nice to meet you, *****!
Could you specify, please, what account are you talking about?
Customer Reply
I need to get into my account but my password won't go through
Judi Perez
Judi Perez Tech Expert & Writer
*****, what account are you talking about? On what website?
Customer Reply
My chime account on my phoneChime
Judi Perez
Judi Perez Tech Expert & Writer
Okay, thank you for the information!
What troubleshooting have you done so far?
Customer Reply
Well I have tried my password several times and it's not working could it be that I have a new phone
Judi Perez
Judi Perez Tech Expert & Writer
Oh, it might be actually, like some glitch
Please allow me a moment to provide you with further instructions
Could you tell me, please, do you have your Chime account associated with the email *****@gmail.com?
Customer Reply
Yes
Judi Perez
Judi Perez Tech Expert & Writer
Tell me, please, do you have access to the phone number (***) ***-0740?
If you`ll receive a code now, don`t tell me it, please
I was just checking your account ☺️
Customer Reply
Yes
Judi Perez
Judi Perez Tech Expert & Writer
Perfect
Please, go to https://member.chime.com/member/reset/password/new from the browser on your phone/computer
Enter *****@gmail.com
Then you`ll be given a task to prove that you`re not a robot
And then just put the code from the message that they`ll send you on the (***) ***-0740 to the window
Customer Reply
Customer: Thank you very much Mrs Perez
Judi Perez
Judi Perez Tech Expert & Writer
No problem ☺️
Do you have any additional questions I can help you with?
Customer Reply
No but thank you very much for your help
Happy holidays
Judi Perez
Judi Perez Tech Expert & Writer
I am so pleased to see your issue got resolved!

No comments yet...

What about starting a discussion? Be the first to share your thoughts!

Comments

0 comment
    Write a comment
    Thank you for sharing your opinion!