Updated: April 12, 2023
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by Viktoriia Yushkevych
Tech Expert & Writer
375 resolved issues
Verified Expert in:
Smartphones, Tablets, Gadgets, Apps

I need to change the day of the month my payment from my cards in my Roku channel account

Top answer

Hello, thank you for using Howly.
Please try the following:

  1. Log in to your Roku account at my.roku.com.
  2. Click 'Manage your subscriptions' and choose HISTORY Vault to view, edit or update your subscription.
  3. To change the date, you will need to cancel the subscription and subscribe once more on the date that you need.
Customer Replay

I thought I might have to do it that way. My subscription is cancelled right now. Is that right?

That is not right, as we are not Roku, to cancel the subscription, you will need to cancel it yourself.
Do you need my assistance on how to cancel it?

Customer Replay

Yes please.

Top answer

I will now send it you, please let me know once it is done:

  1. Sign in to your Roku account https://my.roku.com/
  2. Select Manage your subscriptions
  3. Select the channel or subscription under Active subscriptions
  4. Select Turn off auto-renew
  5. Choose a cancellation reason to complete the process and select Continue to cancel
Customer Replay

Thank you for your help.

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You're very welcome!
Is there anything else I can do for you today?

Customer Replay

No .that answers my question.

Thank you for chatting with us today!
We are available 24/7, you can refer your questions anytime. Have a nice one!

Customer Replay

Thanks again . You also have a good evening.

You're very welcome! Have a great evening!

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