Updated: April 01, 2023
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by Thomas Johnson
Tech Expert & Writer
535 resolved issues

I made a real mess with 2 facebook accounts

I need technical to eradicate problems

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay

*****

Nice to meet you, *****!
Tell me, what issues do you have?

Customer Replay

You may not think so after I mess with your mind

I will try my best :)

Customer Replay

I had 2 facebook accounts, *****@ va.gov& *****@gmail.com. A friend of mine was hacked. I had tried to close both accounts. I actually send friend requests on an open account. Now I can acces an account on phone, ph# *****, but I think an acccount I have under *****.. Can you help me straighten out this mess?

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Okay, did I get it right, you have 2 accounts, but you can access only one of them?

Customer Replay

I also have another email Ive used, *****verizon.net
yes, one on sphone

We need first to get the issue fully. What is the account you can't get into right now?

Customer Replay

told you i'd be a pain
*****@gmail.com

No worries, just follow my questions, please.

Customer Replay

sure

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*****@gmail.com - this is the one you can't log in to?

Customer Replay

yes, on computer

You can't log in to it? Have you tried a simple way, by resetting your password?

Customer Replay

ive reset everything, account goes to the one I've deleted, or thought I did

Do you have two accounts under the same email?

Customer Replay

possibly

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Okay, can you give me the details for the account you want to delete? Login to this account, to be exact.

Customer Replay

*****@ va.gov, and *****@gmail.com. Then I can start over

*****@va.gov is the one you want to delete?

Customer Replay

yes
actuallt both

Okay, let's start one by one.
I see that different FB accounts have different backups, so they are not actually tied to one email. Are you sure, that when you reset the password for the *****@gmail.com, you got to the wrong account?

Customer Replay

could be

Can you tell me the process of how you have tried to delete them?

Customer Replay

went through the process of going through settings and that process

Then why do you think you haven't deleted them?

Customer Replay

they keep showing back up

Just to your knowledge, even if you have deleted your accounts, as soon as you will go to the Facebook sign-in page and will put the login for the account (the one you have used already), it will get reactivated

Customer Replay

that explains it. Told you I

So, once you will press the "delete" option, just don't log in to it.

Customer Replay

I will just go through and do all over again
Thank you so very much for your time

Is there anything else I can do for you today?

Customer Replay

Find the foountain of youth for me

Really glad that I was able to help!

Customer Replay

Thanks

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