Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****
Nice to meet you, *****!
Tell me, what issues do you have?
Tell me, what issues do you have?
Customer Reply
You may not think so after I mess with your mind
I will try my best :)
Customer Reply
I had 2 facebook accounts, *****@ va.gov& *****@gmail.com. A friend of mine was hacked. I had tried to close both accounts. I actually send friend requests on an open account. Now I can acces an account on phone, ph# *****, but I think an acccount I have under *****.. Can you help me straighten out this mess?
Okay, did I get it right, you have 2 accounts, but you can access only one of them?
Customer Reply
I also have another email Ive used, *****verizon.net
yes, one on sphone
yes, one on sphone
We need first to get the issue fully. What is the account you can't get into right now?
Customer Reply
told you i'd be a pain
*****@gmail.com
*****@gmail.com
No worries, just follow my questions, please.
Customer Reply
sure
*****@gmail.com - this is the one you can't log in to?
Customer Reply
yes, on computer
You can't log in to it? Have you tried a simple way, by resetting your password?
Customer Reply
ive reset everything, account goes to the one I've deleted, or thought I did
Do you have two accounts under the same email?
Customer Reply
possibly
Okay, can you give me the details for the account you want to delete? Login to this account, to be exact.
Customer Reply
*****@ va.gov, and *****@gmail.com. Then I can start over
*****@va.gov is the one you want to delete?
Customer Reply
yes
actuallt both
actuallt both
Okay, let's start one by one.
I see that different FB accounts have different backups, so they are not actually tied to one email. Are you sure, that when you reset the password for the *****@gmail.com, you got to the wrong account?
I see that different FB accounts have different backups, so they are not actually tied to one email. Are you sure, that when you reset the password for the *****@gmail.com, you got to the wrong account?
Customer Reply
could be
Can you tell me the process of how you have tried to delete them?
Customer Reply
went through the process of going through settings and that process
Then why do you think you haven't deleted them?
Customer Reply
they keep showing back up
Just to your knowledge, even if you have deleted your accounts, as soon as you will go to the Facebook sign-in page and will put the login for the account (the one you have used already), it will get reactivated
Customer Reply
that explains it. Told you I
So, once you will press the "delete" option, just don't log in to it.
Customer Reply
I will just go through and do all over again
Thank you so very much for your time
Thank you so very much for your time
Is there anything else I can do for you today?
Customer Reply
Find the foountain of youth for me
Really glad that I was able to help!
Customer Reply
Thanks
Thank you for chatting with us today!
We are available 24/7, you can refer your questions anytime.
We are available 24/7, you can refer your questions anytime.
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