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I lost my visa card but have a new one I have a missed payment which I got charged for I have just updated my new visa card
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
*****
Nice to meet you, *****!
What service are you referring to?
Afterpay
Do you want to update your payment method in Afterpay?
Yes please I have a new visa card
Do you use the Afterpay app?
Yep but it won't let you change your card details
You need to add a new card, then you can delete the old one.
Could you, please follow the instructions I am going to send you, and let me know if any of the steps are not quite clear?
I'll be happy to clarify them to you!
Yep thank you
Please follow the steps below to add a new card:
- Open the Afterpay app on your device.
- Tap on 'My Afterpay' tab
- Tap on the settings icon Iv enter it manually but herd back from anyone
It should appear in your Payment Methods list
Oh ok I'll have to have alook into it
I got it sorted thanks so much for your help
Great!
Is there anything else I can do for you today?
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