Updated: March 21, 2023
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by Chris Wolker
Tech Expert & Writer
1013 resolved issues
Verified Expert in:
Smartphones, Tablets, Gadgets, Apps

I lost my visa card but have a new one I have a missed payment which I got charged for I have just updated my new visa card

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay


Nice to meet you, *****!
What service are you referring to?

Customer Replay



Do you want to update your payment method in Afterpay?

Customer Replay

Yes please I have a new visa card

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Do you use the Afterpay app?

Customer Replay

Yep but it won't let you change your card details

You need to add a new card, then you can delete the old one.
Could you, please follow the instructions I am going to send you, and let me know if any of the steps are not quite clear?
I'll be happy to clarify them to you!

Customer Replay

Yep thank you

Please follow the steps below to add a new card:

  1. Open the Afterpay app on your device.
  2. Tap on 'My Afterpay' tab
  3. Tap on the settings icon Iv enter it manually but herd back from anyone

It should appear in your Payment Methods list

Customer Replay

Oh ok I'll have to have alook into it
I got it sorted thanks so much for your help

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Is there anything else I can do for you today?

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