Created: January 13, 2023

I lost my visa card but have a new one I have a missed payment which I got charged for I have just updated my new visa card

Last Edit: January 13, 2023
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Chris Wolker
Chris Wolker Tech Expert & Writer
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****
Chris Wolker
Chris Wolker Tech Expert & Writer
Nice to meet you, *****!
What service are you referring to?
Customer Reply
Afterpay
Chris Wolker
Chris Wolker Tech Expert & Writer
Do you want to update your payment method in Afterpay?
Customer Reply
Yes please I have a new visa card
Chris Wolker
Chris Wolker Tech Expert & Writer
Do you use the Afterpay app?
Customer Reply
Yep but it won't let you change your card details
Chris Wolker
Chris Wolker Tech Expert & Writer
You need to add a new card, then you can delete the old one.
Could you, please follow the instructions I am going to send you, and let me know if any of the steps are not quite clear?
I'll be happy to clarify them to you!
Customer Reply
Yep thank you
Chris Wolker
Chris Wolker Tech Expert & Writer
Please follow the steps below to add a new card:
1. Open the Afterpay app on your device.
2. Tap on 'My Afterpay' tab
3. Tap on the settings icon Iv enter it manually but herd back from anyone
It should appear in your Payment Methods list
Customer Reply
Oh ok I'll have to have alook into it
I got it sorted thanks so much for your help
Chris Wolker
Chris Wolker Tech Expert & Writer
Great!
Is there anything else I can do for you today?

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