I keep getting a machine error: there was an issue communicating with your cricut machine

Nice to meet you, *****!
Can you please specify both the brand and the model of your machine?

Which one?

Thanks!
Please, follow these troubleshooting steps:
Save your project.
Close the Cricut Design Space app.
Open your phone Settings, and unpair your Cricut machine from your mobile device.
Re-pair your Cricut machine to your mobile device.
Launch the Cricut Design Space app.
Attempt to complete your project again.

It's ok, steps will be the same.

Sure, Please follow the next steps:
Open Settings > Bluetooth.
Click on the "i" near the device that you want to remove/forget.
Based on the current status of the device, you'll get the option Forget This Device.

Do you see the small icon "i" on the right?

Can you take a screenshot, please?

Simultaneously press and then release the top button and either volume button

Oh, Got it

In that case, you can take a photo of your iPad screen with the phone.
To attach pictures to our chat, you need to press the paper clip button in the lower right corner of the chat window. Then you have either to choose an image on your device or take a photo right away. Then confirm sending.

Thanks!
Please tap on Bluetooth on the left

Not the toggle, but on the word itself

Please turn in on and try again

Got it

You may try, please

Oh, that's great!