Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
*****
Nice to meet you, *****!
Can you perhaps try again and take a screenshot of that error message, please?
Visitor uploaded: image.png
Type: image/png
Size: 603534
Where is an error though?
The one that says "issue communicating with the machine".
I I’m trying to attach it
Sure, take your time.
Visitor uploaded: image.png
Type: image/png
Size: 1079507
Thank you very much.
May I ask you to open your phone Settings, and unpair your Cricut machine from your mobile device? Re-pair your Cricut machine with your iPhone. Launch the Cricut Design Space app. Attempt to complete your project again.
It worked!!
thank you!
You're welcome!
Is there anything else I can do for you today?
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