Updated: March 21, 2023
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by Oleksandr Lazariev
Tech Expert & Writer
796 resolved issues

I just moved to a facility that has it's own tv system and I'm wondering what xfinity offers me in this situation?

Hello, thank you for contacting Howly! I am here to help you today!
May I know your first name, please?

Customer Replay


Nice to meet you, *****
Do you want to know if your house is set up for Xfinity?


Customer Replay

My husband, who died recently, set up Xfinity for our tv and I am not sure what it is for. Shall I keep it and why?

Xfinity Instant TV is a cable TV streaming service that lets you watch live TV from broadcast and popular cable networks on your compatible smart TV, computer, tablet, smartphone or Roku Streaming Player. Enjoy local and national live sports, news and the most popular shows as they air.

Customer Replay

So, without Xfinity I would not get any live tv? Right now my bill is only $10.58 a month.

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Maybe you use an Xfinity network?

Customer Replay

All I know is that when my tv turns on it says "Smart TV" Do I need to ask for other things like Netflix?

What do you mean to ask?

Customer Replay

Do I need to request Netflix from Xfinity (to be accessible to me and added to my bill?)

No, it is separate app.
You will have to install it to the TV and then subscribe to stream it.

Customer Replay

So if I didn't have Xfinity I would not be able to see any live tv? I thought there was more involved.

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I do not guarantee that, you may have other apps to have live TV.

Customer Replay

Can you give me a couple examples of what those apps would be?

Hulu, Peacock, Roku...

Customer Replay

I have none of those. Okay, I will just pay my bill and watch live tv. Thank you.

You're welcome!
Is there anything else I can do for you today?

Customer Replay

No, thank you.

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Thank you for chatting with us today!
We are available 24/7, you can refer your questions anytime. Have a nice one!

Customer Replay

You too

Thank you so much!
Have a lovely day ahead!

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