Updated: March 18, 2023
Was it helpful?
by Jolene Haston
Tech Expert & Writer
497 resolved issues
Verified Expert in:
Smartphones, Apps, 4G/5G issues, Mac issues

I have the Uber app but have never used it

I don’t know if I have an account or not. If I have the app does that mean I have a monthly paid account or does that mean I just have the app.

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay


Nice to meet you, *****!
Uber App is free of charge


You pay only when request a ride

Customer Replay

I want to make sure that I can get a ride sometime in the future without having to pay for an account. Can I do that on the app

Yes, sure
There are no recurring charges or membership fees for using Uber. You are only charged for the rides you take.

Customer Replay

So can I set up my app with my credit card ahead of time

banner 3

Do you need my assistance with it?

Customer Replay


Do you have Uber account?

Customer Replay

no, just the app

Please launch your Uber app
Creating an Uber account requires a valid email address and phone number.
You'll also need to create a password and agree to terms and conditions and our privacy notice. Fill in your first and last name, phone number, and preferred language.

Customer Replay

If I set up an account, will I be billed a monthly fee

banner 6

Once you complete this part of the sign-up process, Uber will send a text SMS to verify your phone number

Customer Replay


And to add a payment method at your Uber account:

  1. Select “Wallet” from your app menu.
  2. Tap “Add Payment Method”.
  3. Add a payment method by manually entering the card info, scanning a card, or adding an alternative payment type.

Do you have any additional questions I can help you with?

Customer Replay

Can you send me a copy of this conversation to my email?

Of course
I'll send you follow-up with all steps

Customer Replay

do you need my email

banner 9

Is it yours - *****@yahoo.com?

Customer Replay

yes, thank you

Please feel free to contact us at any time. We'll be happy to help you. Have a nice one!

Customer Replay


Get answers until you're satisfied
14 verified experts are online now
Expert's Assistant
Ask your question here
Share on:
Copy to clipbord
Was it helpful?
Howly expert is ready to help you with your Android problem

No comments yet...

What about starting a discussion? Be the first to share your thoughts!

Write a comment

We use cookies to improve your browsing experience on our site, show personalized content and targeted ads, and analyze site traffic.
More info