Created: January 23, 2023

I have the Uber app but have never used it

I don’t know if I have an account or not. If I have the app does that mean I have a monthly paid account or does that mean I just have the app.
Last Edit: January 23, 2023
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Jolene Haston
Jolene Haston Tech Expert & Writer
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****
Jolene Haston
Jolene Haston Tech Expert & Writer
Nice to meet you, *****!
Uber App is free of charge
uber
You pay only when request a ride
Customer Reply
I want to make sure that I can get a ride sometime in the future without having to pay for an account. Can I do that on the app
Jolene Haston
Jolene Haston Tech Expert & Writer
Yes, sure
There are no recurring charges or membership fees for using Uber. You are only charged for the rides you take.
Customer Reply
So can I set up my app with my credit card ahead of time
Jolene Haston
Jolene Haston Tech Expert & Writer
Yes
Do you need my assistance with it?
Customer Reply
yes
Jolene Haston
Jolene Haston Tech Expert & Writer
Do you have Uber account?
Customer Reply
no, just the app
Jolene Haston
Jolene Haston Tech Expert & Writer
Please launch your Uber app
Creating an Uber account requires a valid email address and phone number.
You'll also need to create a password and agree to terms and conditions and our privacy notice. Fill in your first and last name, phone number, and preferred language.
Customer Reply
If I set up an account, will I be billed a monthly fee
Jolene Haston
Jolene Haston Tech Expert & Writer
No
Once you complete this part of the sign-up process, Uber will send a text SMS to verify your phone number
Customer Reply
Great
Jolene Haston
Jolene Haston Tech Expert & Writer
And to add a payment method at your Uber account:
1. Select “Wallet” from your app menu.
2. Tap “Add Payment Method”.
3. Add a payment method by manually entering the card info, scanning a card, or adding an alternative payment type.
Do you have any additional questions I can help you with?
Customer Reply
Can you send me a copy of this conversation to my email?
Jolene Haston
Jolene Haston Tech Expert & Writer
Of course
I'll send you follow-up with all steps
Customer Reply
do you need my email
Jolene Haston
Jolene Haston Tech Expert & Writer
Is it yours - *****@yahoo.com?
Customer Reply
yes, thank you
Jolene Haston
Jolene Haston Tech Expert & Writer
Please feel free to contact us at any time. We'll be happy to help you. Have a nice one!
Customer Reply
Thanks

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