I have the Uber app but have never used it

I don’t know if I have an account or not. If I have the app does that mean I have a monthly paid account or does that mean I just have the app.

Jolene Haston

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay

*****

Jolene Haston

Nice to meet you, *****!
Uber App is free of charge

You pay only when request a ride

Customer Replay

I want to make sure that I can get a ride sometime in the future without having to pay for an account. Can I do that on the app

Jolene Haston

Yes, sure
There are no recurring charges or membership fees for using Uber. You are only charged for the rides you take.

Customer Replay

So can I set up my app with my credit card ahead of time

Jolene Haston

Yes
Do you need my assistance with it?

Customer Replay

yes

Jolene Haston

Do you have Uber account?

Customer Replay

no, just the app

Jolene Haston

Please launch your Uber app
Creating an Uber account requires a valid email address and phone number.
You'll also need to create a password and agree to terms and conditions and our privacy notice. Fill in your first and last name, phone number, and preferred language.

Customer Replay

If I set up an account, will I be billed a monthly fee

Jolene Haston

No
Once you complete this part of the sign-up process, Uber will send a text SMS to verify your phone number

Customer Replay

Great

Jolene Haston

And to add a payment method at your Uber account:

Select “Wallet” from your app menu.
Tap “Add Payment Method”.
Add a payment method by manually entering the card info, scanning a card, or adding an alternative payment type.

Do you have any additional questions I can help you with?

Customer Replay

Can you send me a copy of this conversation to my email?

Jolene Haston

Of course
I'll send you follow-up with all steps

Customer Replay

do you need my email