Hello, thank you for contacting Howly! I am here to help you today!
May I know your first name, please?
*****
Nice to meet you, *****
Which account are you talking about?
Sky Sport Now
Ok, ***** How long ago did you provide payment for that account?
I will need to look it up, I think October
Ok, ***** So less then 1 year ago
yes
OK Can you try to log in to the Sky sport using this link: --> https://www.welcome.skysportnow.co.nz/
comes up on my tablet yes, The TV has asked me for a sign in with code , this I can not get
Please follow this link: --> https://skysportnow.co.nz/tv-login And enter the code form your screen this should help you to log in to Sky Sport on your TV, *****
have tryed this, can not find where to put in code, asks me for Email and pass word only??
One moment
Did you try to enter you email and password?
yes
And what do you have after that? I mean, you don't have any options to enter that code. Do you?
no correct
OK, ***** I understand you Are your TV and Cell connected to the same Wifi network?
correct, till now worked fine, have had sky sport now for2 years
Ok, ***** Do you have Sky Sport Now app on your TV?
yes
Can you try to re-install it?
Sorry do not knw how, maybe turn TV off and On
No Can you tell me the model of your TV?
Panasonic TH-65HX950Z
Ok, thank you ***** Hold a moment, please
doing my best this could take a while??
Take your time, ***** Let me know if something isn't clear, or if you would need assistance
can not find Device in set up??
Have you opened settings?
have a MENU button, SETUP in the menu, Home Settings button
Press settings
comes up with AUTO PIN = on
Got it. Open this link(also sign in to your account if required) - https://skysportnow.co.nz/tv-login Insert this code - 474088
Done, as before nowhere to put in code?? only asks for my Email and Password thanks = done
You signed in to your sky app on tv now, right?
Yes
Perfect :) Is there anything else I can do for you today?
No Thanks, I have to admit most Frustrating, thanks for Help :)
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