Updated: April 03, 2023
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by Ivy Davis
Tech Expert & Writer
462 resolved issues

I have a Samsung TV, The Frame

I have managed to find myself in the area that provides voice details of various functions ie volume level, viewing channel etc. so far I have been unsuccessful in finding how to deactivate this facility, tried lots of things

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay


Nice to meet you, *****!
What do you want to deactivate?

Customer Replay

I am trying to deactivate the voice facility that indicates volume level, channel number etc I've thied lots of things so with no luck. The TV is a Samsung, The Frame. Thanks


How to disable Voice Guide:

  • Navigate to Home > Menu > Settings > All Settings.
  • Go to General & Privacy > Accessibility.
  • Select Voice Guide Settings and disable Voice Guide.
Customer Replay

Thank you will try !

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Always welcome!
Please notify me about the result.

Customer Replay

Success, thanks again .

Great, you are welcome!
I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?

Customer Replay

At this point in time, no thanks !

I am so pleased to see your issue got resolved!

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